Andy Freeman's Email Addresses & Phone Numbers

Passionate about digital, brand, communications and service.Head of Social Media & Digital @ Reporting to the CMO, I am responsible for social media for santander UK and digital for corporate and commercial banking. My role is to protect the bank, its brand and reputation and to help grow the bank, its brand and reputation through effective, industry-leading...

Passionate about digital, brand, communications and service.Head of Social Media & Digital @ Reporting to the CMO, I am responsible for social media for santander UK and digital for corporate and commercial banking. My role is to protect the bank, its brand and reputation and to help grow the bank, its brand and reputation through effective, industry-leading social and digital communications. From December 2014 to Present (1 year 1 month) Digital Business Manager @ • Led BP’s global digital communications vision and strategy. • Single point of contact for BP website owners, editors and marketing teams across BP globally – 80 countries. Responsible for managing relationships with these stakeholders – providing counsel, strategic direction and best-practice guidance as they moved their websites onto BP’s newly developed responsive platform or engaged in new digital services. • Responsible for developing the look and feel across BP and Castrol brands online. • Ensured BP’s websites and online services were developed on brand, within the correct environment, to the right standards, protected BPs reputation, and ultimately, added value to BP. • Drove innovation and thought leadership as to how BP used digital communications to manage and enhance the brand online. • Provided strong leadership with the ability to support, coach/mentor and develop BP's digital capability. From July 2013 to November 2014 (1 year 5 months) Digital and Brand Communications Manager @ Headed up Thames Water's digital communications and brand function. Key responsibilities: • Oversaw the implementation and strategic direction of the brand across all channels. • Led the company's digital communications function – inc. all websites, social media and intranet. • Led the company's brand and design function – inc. all publications, campaign materials, advertising, literature and company branding. • Developed and delivered the company's digital communications and channel strategy. • Delivered an annual portfolio of 20+ large-scale digital projects. • Led and developed a high-performing team of communications professionals and designers, offshore team of developers and oversaw the relationship with digital/design agencies. Achievements and awards: • 2012: CIPR PRide Awards: Best digital campaign for www.thameswater.co.uk/waterwisely (drought). • 2013: DBA Design Effectiveness Award: Winner for drought campaign. • 2012: Utility Industry Awards: Shortlisted for Customer Care Award for www.thameswater.co.uk/waterwisely (awards in Nov). • 2012: Utility Industry Awards: Shortlisted for Marketing Initiative of the Year Award for drought awareness campaign (awards in Nov). From March 2012 to July 2013 (1 year 5 months) Reading, United KingdomDigital Communications Manager @ Thames Water is the UK’s largest water company, serving 14 million customers across London and the Thames Valley. Led the company’s digital communications function – inc. all external websites, social media and intranet. Role changed in March 2012 to include brand, design and customer communications. See above position for more information. Achievements and awards: • 2011: Thames Water listed in ‘Top 100 social brands’ – report measuring how brands use social media to engage with their audiences. Report: socialbrands100.com. • 2010: thameswater.co.uk independently ranked top UK utility website for usability - hitting the highest ever usability score. • 2010: CIPR PRide Awards (Thames & Chiltern): Best website for thameswater.co.uk. • 2009: thameswater.co.uk independently ranked top UK utility website for usability. • 2009: International Visual Communications Association Awards: thameswater.co.uk/wiseuptowater website. From May 2007 to March 2012 (4 years 11 months) Reading, United KingdomMarketing Manager @ The University of Oxford's Saïd Business School is one of Europe's youngest and most entrepreneurial business schools. Role: • Headed up a 12-month project to re-brand all external and internal communications following merger of two colleges - responsible for everything from brand identity to creating new websites. • Managed and developed two University websites. • Developed and implemented new media and marketing strategies. - Developed and managed a global advertising campaign. • Oversaw the design and production of all print and promotional materials. From March 2005 to June 2007 (2 years 4 months) Oxford, United KingdomInternet Marketing Executive @ Taylor and Francis is a global academic publisher. Role: Managed and developed a suite of publisher websites From April 2004 to March 2005 (1 year) Communications Officer @ From 2004 to 2005 (1 year) BA Hons, Landscape Architecture @ The Manchester Metropolitan University From 1997 to 2001 Andy Freeman is skilled in: User Experience, Information Architecture, Accessibility, Strategy, Integrated Marketing, Marketing Communications, Project Management, Digital Media, Web Design, Customer Experience, Stakeholder Engagement, Content Strategy, Corporate Branding, Digital Strategy, Internal Communications