Information Management Team Lead
January 2015 to Present
Indianapolis, Indiana Area
Database Integration and Business Intelligence Developer
February 2014 to December 2014
Indianapolis, Indiana Area
June 2012 to February 2014
May 2011 to August 2011
Greater Bloomington Chamber of Commerce
March 2010 to May 2011
Greater Bloomington Chamber of Commerce
Account Executive Intern
August 2009 to May 2010
What company does Amanda McKnight work for?
Amanda McKnight works for Interactive Intelligence
What is Amanda McKnight's role at Interactive Intelligence?
Amanda McKnight is Information Management Team Lead
What industry does Amanda McKnight work in?
Amanda McKnight works in the Information Technology and Services industry.
Information Management Team Lead @ From January 2015 to Present (1 year) Indianapolis, Indiana AreaDatabase Integration and Business Intelligence Developer @ - Received “Team Member of the Month” award after three months - Promoted to Information Management Team Lead after 10 months - Started a new Enterprise Information Management initiative with a team of four - Ran the first enterprise wide dashboard project to measure the progress of our company’s Goals and Objectives > Managed a team of 4 technical and 13 subject matter experts to implement and maintain a dashboard with 29 graphs consisting of data from many disparate systems > Used Organizational Changed Management principles and tools to increase adoption > Facilitated conversations with high level stakeholders to get agreement on metric definitions - Managed the Reporting and Customer Integration work streams during a large ERP Implementation (Microsoft Dynamics AX) > Gathered requirements from 10 different business units for customized reporting needs > Led a team of four to create and implement around 80 customized reports > Led a team of five to integrate customer, contacts, and address records in near-real time > Presented demos for large business audiences to gain support and keep stakeholders informed - Championed the IT department’s new Agile Project Methodology to gain adoption > Helped others learn Agile techniques via demonstrations and feedback > Continue to learn new and innovative Agile tool and techniques From February 2014 to December 2014 (11 months) Indianapolis, Indiana AreaConsultant @ Fortune 100 Telecommunications Company Senior Data and BI Analyst -Extracted, transformed and loaded data from many complex sources into the team’s local database to use for standard and ad hoc reporting -Maintained all aspects of local database structure and tables along with two other resources -Managed all communication and relationships with the business for any new reporting requests -Revamped and added new functionality to the team’s SharePoint site -Developed and maintained all current-state reporting documentation and process flows from scratch -Helped the DBA solve database performance issues during the migration from locally owned machines to the official client datacenter -Decreased the overnight query run times from five to two hours by restructuring queries and increased overall efficiency by automating many excel based reports -Worked with the OBIEE specialist to implement new reports and dashboards for end users Fortune 100 Pharmaceuticals Company Lead Business Analyst -Used a formal SDLC methodology and documentation to move through all phases of the project -Managed responsibilities and daily tasks of a Junior Business Analyst during the testing phase -Guided the informal and formal testing process for 20 protocols with 15 client resources by maintaining schedules, testing statuses, approvals and issue logs -Led many solution design meetings with key business stakeholders and took ownership of the functional portion of the Solution Design deliverable Internal Responsibilities -Lead a team of seven to plan the Chicago State-of-the-Office quarterly events for around 60 attendees -Participated in almost all Geo Activities, such as Women’s Interactive Network and Community Action Committee events -Created intermediate level training materials for an SAP Warehouse Management boot camp -Joined a four person team for a Global Social Innovation Contest and made it to the final round From June 2012 to February 2014 (1 year 9 months) ChicagoIT Intern @ • Assisted with the PPM Tool Implementation project and soon became a go-to person for questions • Took the responsibilities as Project Manager for the global IT Service Control Metrics project and lead the team to create and approve 43 functional designs • Created a 30-page transition and implementation document for the IT Service Control Metrics project • Designed training sessions, a collaboration space, estimation metrics, the new processes, and a documentation inventory as Project Manager for the Improving IT Estimations global project • Defined the problem for the Improving IT Estimations project by conducting 20 global Voice of the Customer interviews From May 2011 to August 2011 (4 months) Administrative Assistant @ Act as liaison between new members, the Ambassador Committee, and Affinity Program representatives Update the database, make changes to the Chamber website, and enter member referrals on a daily basis Run multiple database reports in preparation for the Chamber's BizNet publication once a month Prepare for Chamber hosted events by inviting members to attend, organizing supplies, and assigning Ambassadors to volunteer Correspond with the new member's main contact to collect the business description and logo and send the new member materials From March 2010 to May 2011 (1 year 3 months) Account Executive Intern @ Contacted Chamber members, prepared PowerPoint presentations, and created interested member and new member packets Collaborated with the Internal Membership Committee of six to design marketing materials used for the implementation of the new tiered dues system that was launched in March 2010 Promoted internally From August 2009 to May 2010 (10 months) Master of Science, Information Systems @ Indiana University - Kelley School of Business From 2011 to 2012 Bachelor of Science, Business; Information & Process Management and Operations Management @ Indiana University - Kelley School of Business From 2007 to 2011 Amanda McKnight is skilled in: Business Process, Business Analysis, Team Leadership, Databases, Visio, Microsoft Office, Project Management, Business Intelligence, Access, Data Analysis, SDLC, Microsoft Excel, Research, Requirements Gathering, Data Warehousing
Extraversion (E), Intuition (N), Thinking (T), Judging (J)
1 year(s), 0 month(s)
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