Allen W.'s Email Addresses & Phone Numbers

Accomplished Business Technologist with current IT certifications and 20+ years of proven experience in managing enterprise level projects, for highly regulated regional, national and multinational organizations.Enterprise System Architect (Contract) @ Member of Tier IV technical support for the second largest U.S. Government agency providing Enterprise level recommendations to senior management. • Producing documentation for Enterprise capacity projections...

Accomplished Business Technologist with current IT certifications and 20+ years of proven experience in managing enterprise level projects, for highly regulated regional, national and multinational organizations.Enterprise System Architect (Contract) @ Member of Tier IV technical support for the second largest U.S. Government agency providing Enterprise level recommendations to senior management. • Producing documentation for Enterprise capacity projections and application usage for Network Strategic Plans. • Providing ad hoc Tier IV level technical support when network service issues arise. • Creating new technology and architecture procedures, MoPs, and test procedures for implementation. • Test recommendations for enterprise compatibility in state-of-the-art Network Design Lab. • Author white papers on new technology uses for this agency and supporting the agency mission. • Use various Network Management Tools for capacity planning and bandwidth predictors. From September 2015 to Present (4 months) Lead Technical Architect (Contract) @ Currently leading IT Security Architects and Program Management teams to a large-scale, Azure-NetBond- IPSoft Cloud Services solution for an industry leading, multinational corporation. I provide the strategic direction and day-to-day management to an enterprise level, transformational hosting and application upgrade/migration. Managing this from Implementation through the transition into the Life Cycle deployment for globally-deployed multiple facilities in Europe, EMEA, US and Latin America is an exciting challenge as: • The senior technical stakeholder and responsible for implementations, migrations, associated meetings and tests. • Proactively managing technical dependencies between towers while driving a results-oriented atmosphere. • Establishing Transformation Configuration Management including managing each tower Architect SIM to drive the migration/implementation process. • Orchestrating the strategic change with customer, vendors, internal engineers and C-level management to ensure all parties are on the same page. • Creating and delivering technical documentation that encompasses: plan data, traffic flow, metrics and use cases of the internet gateways for migration solution process. From March 2015 to August 2015 (6 months) Senior Network Engineer (Contract) @ Position Overview – Individual contributor as a part of an IT Audit Team to evaluate and review network design, implementation, plans, and performance results related to security, best practices, MITA and HIPAA compliance. • Participated on technology reviews working with a cross-functional team of Subject Matter Experts for all aspects of network performance standards to the web application, databases, SAN and Data Center. • Network Testing; identified problems, problem resolution with 3rd party providers and other IT resources; took ownership of defining success metrics and best practices until a problem is resolved. • Performed Quality Assurance Tests; identified root causes, suggested corrective action and plans of action to address network performance problems; aided in the resolution of problems. • Provided remediation advice and guidance to incorporate best practices; supported and aligned efforts to meet customer and business needs; and built commitment for perspectives and rationales. • Prepared audit reports that summarized most significant control weaknesses that impacted the organization. • Built trust, collaborative relationships and alliances across functional and organizational boundaries. • Created documentation defining network performance benchmarks for network and review results for publication. From August 2014 to December 2014 (5 months) Cisco Network Engineer @ Performed outsourced Statement of Work design, installation, configuration, test, turn-up, troubleshooting and repair of predominately Cisco networks for small user networks. Configured and administrated remote Cisco network routers and switches. Performed troubleshooting, device erase, IPv6 with RIPng, EIGRPv6 and OSPFv3 routing protocols in complex networks with summarized networks, passive interfaces, load balancing/load sharing. Configured Frame-relay and PPP encapsulation with authentications. Implemented Static and Dynamic NAT. Configured VLAN’s, STP, VTP, Port Security, BGP, MPLS protocols and implemented QoS mechanisms. Setup, configuration and administration of Aruba wireless, Cisco Wireless and Cisco VoIP products. Performed troubleshooting using Wireshark, Solarwinds, Cacti, CCP and Nagios tools. Setup site-to-site VPN’s and Zone based Firewalls using Cisco PIX and ASA technologies. Performed on-site hands-on installations, configuration & administration of basic phone and Voice Mail services via CLI and Cisco Unity Configuration Manager Express. From November 2013 to July 2014 (9 months) Security Liaison & Field Support - TSO @ Provided daily support to law enforcement to address high-pressure U.S. Dept of Homeland Security threats to a Public Transportation system. Coordinated with local law enforcement agencies during investigations, mass casualty exercises and inter-departmental operations during Del-Mar Fair, Del-Mar Horse Races and Holiday seasons. Performed audit, compliance & risk management duties with federal regulations (GCOR, FRA, FTA, OSHA.) Established departmental project coordination, interdepartmental communications and accurate SLA reports. Performed chain of custody, regulatory compliance/audit reports and emergency response plans. Provided security, client relations/support, change management and created criminal reports for prosecution. Facilitated onsite and remote support, technical support, mentored new professionals and recommend various security measures for client as needed. From October 2008 to June 2013 (4 years 9 months) Technical Consultant @ Responsible for interfacing with executive leadership to benchmark the existing business model and create solutions for mission-critical IT enterprise level technologies at all technical levels. Spearheaded the creation of requirements documents to ensure the correct IT applications meet business needs. The tactical plans included: KNE deployment, training programs, disaster recovery plan and IT audits. Restructured IT SLA contracts, CRM database, vendor relations policies, audits and other technical documentation. Engineered business (Microsoft & Cisco Partner) IT expansion. Supported hiring/training, mentored key management, new office leases and IT equipment purchases. Managed 32 direct reports (28 field engineers & 4 administrative) in Phoenix, AZ San Diego, CA and Irvine, CA. From February 2005 to October 2008 (3 years 9 months) Technical Project Manager @ Coached 7 IT engineers, composed systems requirements, managed SDLC processes and search engine launch. Performed department supervision via performance analysis, verification of project deliverables, installation configurations, policy administration and troubleshooting of various pre-launch issues. Oversaw IT department: network analysis, projects, budgets, personnel/vendors, IT audits and administration. Identified issues and created: IT department policies/procedures, documentation, and reviewing business reports. Provided 2nd level systems administration support and 3rd level support for LAN/WAN issues. From September 2003 to February 2005 (1 year 6 months) Network Communications Technician @ Member to a team of 9 professionals responsible for the day-to-day administration and support of mission critical network-related technologies in 57 locations as part of a large-scale, complex, heterogeneous, network infrastructure. Performed network operations support activities to 12 Data Centers with Lucent-Alcatel and Nortel switches, Cisco routers, FDDI, SONET, AdTran, Pairgain, DSL, T1 and T3 equipment. Resolved escalated Trouble Tickets performing configuration, installation, provisioning, implementation, and troubleshooting of failed voice, data, fixed-line, broadband and internet technologies. Performed technical analysis, circuit/network re-design, creating MOP documents, on-site new equipment inspections, punch-list remediation, final Test & Acceptance and final walk-thru's. I represented department as Subject Matter Expert during interdepartmental meetings, timely reporting to appropriated groups, created MOPs and reports to management. Conducted audits in the presence of regulators/inspectors on annual & tri-annual basis to ensure state/federal safety, security, SoX, fire codes etc. for all locations. From January 1990 to August 2003 (13 years 8 months) Greater Los Angeles AreaProfessional Soldier @ From November 1985 to May 1989 (3 years 7 months) Master of Business Administration (M.B.A.), Business Administration, Management and Operations @ University of Phoenix From 2001 to 2003 Bachelor’s Degree, Business/Managerial Economics @ University of Phoenix From 1996 to 2001 Allen W. is skilled in: Security, Troubleshooting, Telecommunications, Project Management, Software Documentation, Management, Network Security, Analysis, Team Leadership, Management Consulting, Contract Negotiation, Business Strategy, LAN-WAN, VPN, Firewalls