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Alexander Nejat

Management Consultant

Operations and Process Strategy | Business Improvement | Program Management | Lean Six Sigma | Salesforce

London, United Kingdom

Section title

Alexander Nejat's Email Addresses & Phone Numbers

Alexander Nejat's Work Experience

Accenture

Management Consultant

May 2014 to Present

London, United Kingdom

AON Ventures

Principal

May 2013 to Present

London, United Kingdom

Talk Talk

Head of Business Operations

September 2010 to May 2014

Alexander Nejat's Education

University of Roehampton

BSC Hons BSc Business Management Information Systems

2000 to 2003

Heathlands

1994 to 1997

Alexander Nejat's Professional Skills Radar Chart

Based on our findings, Alexander Nejat is ...

Structured
Vivacious
Strong sense of self

What's on Alexander Nejat's mind?

Based on our findings, Alexander Nejat is ...

57% Left Brained
43% Right Brained

Alexander Nejat's Estimated Salary Range

About Alexander Nejat's Current Company

Accenture

An operations and process strategy expert, with a specialist tool kit spanning projects in the Telecom, Media, Retails, utilities. Key strengths include: - Service Transformation - Business Process Design - Salesforce CRM integration and transformation - Complexity Value Stream - Lean Six Sigma - Program Management - Innovative Strategy Development - Project and Program Management - Client...

Frequently Asked Questions about Alexander Nejat

What company does Alexander Nejat work for?

Alexander Nejat works for Accenture


What is Alexander Nejat's role at Accenture?

Alexander Nejat is Management Consultant


What is Alexander Nejat's personal email address?

Alexander Nejat's personal email addresses are n****[email protected], and a****[email protected]


What is Alexander Nejat's business email address?

Alexander Nejat's business email addresses are not available


What is Alexander Nejat's Phone Number?

Alexander Nejat's phone +44 ** **** *225


What industry does Alexander Nejat work in?

Alexander Nejat works in the Telecommunications industry.


About Alexander Nejat

📖 Summary

A senior executive with a proven ability to be a catalyst for positive transformation. An extensive experience in transforming businesses, technical and operational business units, programme management, large-scale onshore/offshore call centre operations, outsourcing strategies, commercial negotiations, resource planning, and management information. I have successfully designed and led numerous customer experience improvement programmes that have reduced regulatory complaints, increased customer satisfaction (NPS), and significantly decreased costs through improved operational efficiencies and process improvements. Specialities: Business transformation,Business process remodelling. Designing and executing Business cost reduction programmes. Talent identification and coaching/development. BPO Transition through solution design, build and delivery, Leadership, Outsourcing, Customer experience, Call centre management, Vendor management, Project Management.Management Consultant @ An operations and process strategy expert, with a specialist tool kit spanning projects in the Telecom, Media, Retails, utilities. Key strengths include: - Service Transformation - Business Process Design - Salesforce CRM integration and transformation - Complexity Value Stream - Lean Six Sigma - Program Management - Innovative Strategy Development - Project and Program Management - Client + Stakeholder Management - Consulting Methodology Expertise - ITIL - Service management From May 2014 to Present (1 year 8 months) London, United KingdomPrincipal @ From May 2013 to Present (2 years 8 months) London, United KingdomHead of Business Operations @ From September 2010 to May 2014 (3 years 9 months) Business Change Manager @ From May 2008 to September 2010 (2 years 5 months) London, United KingdomBusiness System Consultant @ From April 2006 to May 2008 (2 years 2 months) London, United KingdomBilling Consultant @ From November 2004 to May 2006 (1 year 7 months) London, United KingdomBSC Hons, BSc Business Management Information Systems @ University of Roehampton From 2000 to 2003 Heathlands From 1994 to 1997 Alexander Nejat is skilled in: Business Analysis, Business Process, Telecommunications, Service Delivery, Change Management, Management, ITIL, User Acceptance Testing, Sla, Requirements Gathering, Leadership, Project Delivery, Call Centers, Business Intelligence, Team Management


Alexander Nejat’s Personal Email Address, Business Email, and Phone Number

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In a nutshell

Alexander Nejat's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 4 month(s)

Alexander Nejat's Willingness to Change Jobs

Unlikely

Likely

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