Last minute operational support for the Enrollment period?? We can help!! BroadPath Healthcare Solutions provides on-demand operational and sales support to health plans and payers in the commercial, Medicare, & Medicaid sectors. We offer solutions that range from rapid deployments for unforeseen events to providing year round flexibility to ensure superior customer satisfaction. Health plans are facing unprecedented challenges and opportunities. Over the next few years the competitive landscape will dramatically shift, as reactive and slow-moving organizations are displaced by innovative market leaders who focus on creating sustainable value. BroadPath can be a key partner in your strategic plan. Our agile and flexible solutions in sales, service, and administration allow health plans to respond to urgent developments quickly. We support you in the front and back office to: •Reduce labor costs by enabling a more lean staffing approach •Free up key resources to focus on strategic initiatives •Get new offerings to market faster and more effectively •Quickly expand sales initiatives to capture market share

Director of Payer Solutions @ Work with healthcare organizations to provide the flexibility that is critical to improving customer satisfaction, turnaround times and other outcomes while partnering to improve their processes long term. Functional areas include: • Licensed Field and Telesales Agents • Enrollment Agents • Member & Provider services • Outbound/Inbound Customer Service and Marketing • Health Risk Screenings/Health Risk Assessments • Claims adjudication, appeals, etc. • Recoveries • Medical review/Utilization Management • Provider Credentialing/Provider Enrollment • System Configuration • Customizable projects Approach: • Surge Capacity: On-demand rapid deployment of experienced and advanced resources, with expertise on your specific systems/platforms to respond to urgent developments quickly. • Overflow Capacity: Our agents are layered into your existing operation to promptly flex up and down to mirror volume demand within the day, week and month, reducing your costs by over 35% while increasing your scalability by up to 50% for improved customer satisfaction which is critical for new members. • Managed Services: We provide year round turn-key operations tailored to your desired scope, reducing your labor costs, freeing up key resources, enabling rapid expansion/contraction adding more flexibility and capacity to best serve your member From November 2014 to Present (1 year 2 months) Varsity Assistant - Lacrosse @ From February 2012 to Present (3 years 11 months) Sales Executive @ ~New Logo Healthcare Sales Executive/Commercial Sales 2013 President's Club Award Winner From January 2012 to November 2014 (2 years 11 months) Sales Executive, Recovery Sales @ ~Recovery Sales Executive Subrogation, COB, HIT-DME auditing, Credit Balance and ESRD Audits From February 2011 to November 2014 (3 years 10 months) Sales @ Carrier Sales From September 2005 to January 2011 (5 years 5 months)

Bachelor of Science in Business, Marketing- Farmer School of Business @ Miami University From 2003 to 2005 The Ohio State University From 2001 to 2003 Alex Balcerzak is skilled in: Employee Benefits, Insurance, Sales, Analysis, Call Centers, Management, Strategic Planning, Account Management, Marketing, Healthcare, Sales Operations, Process Improvement