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Adam Mason

Cloud Services Dispatcher @ Teradata Applications

Adam Mason Contact Details

Indianapolis, Indiana Area
Cloud Services Dispatcher @ Teradata Applications
Partnership Development and Enablement @ Right On Interactive
Marketing Development Representative @ Aprimo
Bachelor's of Science, Communication and Media Studies @ Ball State University

Cloud Services Dispatcher @ - Responsible for dispatching the service requests and system alerts for over 60 Cloud Services environments - Review, analyze and assign service requests and incident tickets using a global service request system - Communication of services request needs, establishing timeframes, determine SLA and manage process to completion with 5 internal departments - Report 

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