Top Service Desk Managers in Greater New York City Area
Paul Diacovasilis
Service Desk Manager - Team Leader
Greater New York City Area
Service Desk Manager - Team Leader
President
IT Customer Service Desk Manager
Vice President - Corporate Technology
Executive Support - Senior Systems Administrator
Senior Systems Analyst
Senior Systems Analyst
Recommendations: 46
Excellent Leadership and Customer Service skills
Great sense of loyalty and dedication
Liaison between Corporate IT, Business Units & Executive Offices
High Proficiency in ability to Network, Recruit, and Inspire
Highly developed sense of patience, persistence, respectful & professionalism
Excellent team player
Able to Multi-task in a high pace environment
Great stability of personality, with a great sense of humor
p****[email protected]
Victor J. Tibay
Service Desk Manager
Greater New York City Area
Service Desk Manager
Technical Services - Desktop Support Supervisor
IT - Operations (Sr. Systems Administrator) - Tech Lead
Systems Engineer
Sr. Systems Administrator
Systems Coordinator
Saint John's University
Recommendations: 18
Disaster Recovery
Windows
Servers
Microsoft Technologies
Account Management
Blackberry
System Administration
Help Desk Support
v****[email protected]
Olon Zerillo
Network Intergration Project Manager
Greater New York City Area
Network Intergration Project Manager
IT Project Manager -Infrastructure Customer Liason-
IT Service Desk Manager
Senior Associate 1st Level Technician
Business Development Manager
Sales Associate & Technician
ITIL V3 Foundation Certified
Project Management Professional
Help Desk Management Certified
Management and Leadership for IT Professionals
CUNY New York City College of Technology
Recommendations: 16
Project Management
Team Leadership
Technical Leadership
Risk Mitigation
ITIL Process Implementation
ITIL Service Strategy
ITIL v3 Foundations Certified
Team Building
o****[email protected]
Edward Micciulli
IT Service Delivery Manager
Greater New York City Area
IT Service Delivery Manager
IT Service Desk Manager
Technical Services Manager
Manager, IT Service Desk & Desktop Engineering
Independent Consulting
IT Site Support Manager
Consultant
Network Engineer & LAN Specialist
Computer Operator
City University of New York-College of Staten Island
University of Phoenix and Western International University
Recommendations: 14
e****[email protected]
Jeff Battaglino
IT Director, Service Management, Compliance and Security
Greater New York City Area
IT Director, Service Management, Compliance and Security
Information Services Help Desk Manager
VP, Southern Regional Service Desk Manager
Vice President - Incident Management
IT Manager - User Support/Help Desk
IT Analyst/Trainer
IT Manager
Sr. IT Analyst/Trainer
Commissions Analyst
Recommendations: 11
ITIL
Security
Compliance
Incident Management
Team Leadership
Troubleshooting
Team Building
Process Improvement
j****[email protected]
George Ulerio
Executive Director, Global Technology
Greater New York City Area
Executive Director, Global Technology
Vice President, Global Technology
Vice President, Technical Operations Head, Executive Support
Associate Director, Service Desk Manager
Recommendations: 10
Executive Support
Strategic Planning
IT Strategy
IT Management
Management
Vendor Management
Project Management
Risk Management
u****[email protected]
Eric Felenczak
Network Operations Center
Greater New York City Area
Network Operations Center
Field Analyst/Migration
IT Site Manager
Service Desk Manager
IT Site Manager
Service Desk Supervisor
Site/Project Manager
Lead Field Technician
Field Technician
Brick Computer Science Institute
Recommendations: 10
IT Management
Customer Service
Customer Satisfaction
Customer Relations
Staff Training
Staff Management
Interviewing
Conducting Interviews
e****[email protected]
Jared Romaine
Engagement Manager
Greater New York City Area
Engagement Manager
Business Analyst
Service Desk Manager
Service Desk Team Lead
Sr. Lotus Notes/Domino Administrator
Computer Engineer
Wallkill Senior High School
Recommendations: 9
ITIL
IT Service Management
Active Directory
Incident Management
Process Improvement
Troubleshooting
Operating Systems
Management
j****[email protected]
Eric Decker
Head of Global IS Procurement - Americas
Greater New York City Area
Head of Global IS Procurement - Americas
Sr. Manager, IT Procurement NA
Sr. Manager IS Vendor Management
Director, US IS Operations and Support
Global Client Solutions Manager and Service Desk Manager
Hydrogeologist
Stockton University
Chubb Institute
County College of Morris
Morris Knolls High School
Recommendations: 4
Cross-functional Team Leadership
Vendor Management
Process Improvement
Change Management
Team Leadership
Six Sigma
IT Service Management
Project Management
e****[email protected]
e****[email protected]
Steve LaMonica
Technical Support Specialist - Department of Public Safety
Greater New York City Area
Technical Support Specialist - Department of Public Safety
Service Desk Support - Technical - Main Library
Global IT Network and Service Desk Manager
IT Manager
IT Manager
St. Johns University
Recommendations: 4
IT Management
IT Operations
Microsoft Exchange
IT Strategy
CRM
Active Directory
Blackberry Enterprise...
Information Technology
s****[email protected]
Tony ITIL
Manager - Service Support
Greater New York City Area
Manager - Service Support
Service Desk Manager
Vice President - Information Technology
Service Delivery Manager
Manhattan College
State University of New York College at Plattsburgh
Recommendations: 2
Budgets
Customer Service
Troubleshooting
ITIL
Active Directory
Integration
Vendor Management
Service Delivery
t****[email protected]
Hanna Samkough, MBA, PMP
Project Manager
Greater New York City Area
Project Manager
Project Manager Contract
Business Analyst Contract
Project Manager Contract
Business Analyst Contract
Senior Analyst/Project Manager
Service Desk Manager
New York Institute of Technology
Fairleigh Dickinson University
The Chubb Institute
Recommendations: 2
Project Management
PMP
Business Analysis
ITIL Certified
Process Improvement
Management
Service Delivery
Communication
h****[email protected]
Simon Wilson
Cyber Security: IT Infrastructure & Network Communications
Greater New York City Area
Cyber Security: IT Infrastructure & Network Communications
Information Technology Manager / Infosec
Service Desk Manager / Technical Operations / Trade Floor Support (US & LATAM)
Technical Operations Lead/Sr. Systems Administrator
Sr. System Administrator/Trade Floor Support
New Jersey City University
Bergen Community College
Recommendations: 1
Trading Systems
Market Data
BMC Remedy
Active Directory
Blackberry Enterprise Server
Electronic Trading
Equities
Trading
p****[email protected]
Mark Fernands
Service Desk Manager
Greater New York City Area
Service Desk Manager
Senior Infrastructure Engineer
Dover Business College
Bergen Community College
Recommendations: 0
Vendor Management
Windows Server
Virtualization
Servers
Citrix
Security
Network Administration
Program Management
m****[email protected]
Michael Figliulo
Manager, Technical Services and Support
Greater New York City Area
Manager, Technical Services and Support
Global Service Desk Manager
Manager, IT Operations
Information Systems Specialist
Saint Mary's University of Minnesota
Recommendations: 0
Microsoft Office
Project Management
SharePoint
Social Media
Leadership
IT Operations
Windows
Customer Service
f****[email protected]
John Narlis
Cloud / ERP Services
Greater New York City Area
Cloud / ERP Services
Cloud / Data Services, Enterprise Architecture
Enterprise Systems / Data Services
Database & UNIX Administration
Senior Database Administrator
Service Desk Manager, Sr. Implementation Specialist, DBA
Senior Programmer Analyst
Programmer Analyst
Saint John's University
Recommendations: 0
Cloud Computing
Databases
Master Data Management
Enterprise Architecture
SDLC
Data Warehousing
IT Strategy
Data Management
j****[email protected]
John Fitzpatrick
Desktop Support Specialist
Greater New York City Area
Desktop Support Specialist
Associate Network Engineer
Executive Support Specialist
Senior Desktop Analyst
Executive Support Specialist
Systems Administrator
PC Support Analyst
Senior Network Analyst
Helpdesk Analyst
0811 -- Field Artillery Cannoneer
Service Desk Manager
Innovations & Infrastructure
Technical Support Specialist
Senior Support Analyst
Bergen Catholic
Recommendations: 0
Servers
System Administration
Windows
Active Directory
Blackberry
Outlook
Microsoft Office
iPhone
j****[email protected]
t****[email protected]
Matthew O'Connell
Service Desk Manager - US/APAC
Greater New York City Area
Service Desk Manager - US/APAC
Shift/Team Lead
Conference Engineer
File Clerk
West Virginia University
Recommendations: 0
Video Conferencing
Microsoft Office
Customer Service
Telecommunications
Technical Support
Social Media
AV
Editing
o****[email protected]
Kevin Martyn
Lan Administrator
Greater New York City Area
Lan Administrator
IT Services Manager
Service Desk Manager
Manhattan College
Recommendations: 0
Change Management
ERP
IT Management
IT Service Management
IT Strategy
ITIL
Lotus Notes
Network Administration
k****[email protected]
Charles Jr
Production Support Engineer
Greater New York City Area
Production Support Engineer
IT Service Desk Manager
System Administrator / Asst Technical Manager
Senior System Administrator | Assistant IT Manager
IT Projects Manager | Senior System Administrator
University of the State of New York
Various
Recommendations: 0
d****[email protected]
Sunil Tulyani
Technical Consultant
Greater New York City Area
Technical Consultant
Director (Trading Operations)
Trading Operations Manager
Service Desk Manager
Lead Tech Analyst Oper
New York University - Polytechnic School of Engineering
New York University - Polytechnic School of Engineering
Recommendations: 0
Incident Management
ITIL
Market Data
Disaster Recovery
IT Operations
Low Latency
Unix
IT Management
s****[email protected]
s****[email protected]
