Jason MitomiService Desk Manager
Greater Los Angeles Area
Service Desk Manager
Service Desk Manager
Service Operations Manager
IT Manager/Network Administrator
Desktop Applications Analyst II (Promoted from Lead Help Desk Analyst)
Lead Help Desk Analyst
Help Desk Analyst (Promoted from Printer Technician)
Printer Technician
Computer Technician/IT consultant
Field Technician
Computer Repairman
DeVry University
Harold Washington College, Chicago
Recommendations: 1
Help Desk Analyst Certification
Knowledge and experience with the Systems Development Life Cycle (SDLC)
Servers
Troubleshooting
XP
Microsoft Exchange
Active Directory
SharePoint