Top Manager, Customer Supports in Greater Boston Area
John Lewiecki
Managed Cloud Services Production Support
Greater Boston Area
Managed Cloud Services Production Support
Sr. Manager, Customer Support
Sr. Manager, Customer Service Global Operations
Sr. Manager, Technical Support
Owner
Manager, Global Staffing Operations
Manager, Technical Support
Supervisor, Technical Support
Technical Support Engineer
University of Massachusetts, Amherst
University of Massachusets, Amherst
Recommendations: 6
Metrics
Continuous Improvement
Healthcare
Customer Satisfaction
Business Process
Team Leadership
Problem Solving
Contingency Planning
j****[email protected]
Robert Bell
Director of Sales, Health Informatics & Monitoring
Greater Boston Area
Director of Sales, Health Informatics & Monitoring
Enterprise Account Executive
Executive Director, Customer Support Operations (MPT)
Vice President, Product Support
Director, Product Support Services
Manager, Customer Support
Team Leader
Arizona State University
University of Arizona
Recommendations: 5
HIT
Clinical
IT Solutions
Healthcare IT
Customer Satisfaction
HIPAA
Healthcare
Contract Negotiations
r****[email protected]
David Remillard
President / SharePoint Strategist
Greater Boston Area
President / SharePoint Strategist
Director, Application Development
IT Director
IT Director
IT Director
Manager, Advanced Technology Group
IT Director
Manager, Customer Support
Recommendations: 4
SharePoint
Business Intelligence
Governance
Microsoft SQL Server
Software Project Management
Solution Architecture
ASP.NET
Integration
d*****@futuretechnologygroup.net
A.J. Steffenberg
Avid Worldwide Training, Senior Manager
Greater Boston Area
Avid Worldwide Training, Senior Manager
Americas Services Senior Delivery Manager
North American Training Manager
Critical Situations Manager
North American Technical Training Manager, Lotus Brand
Senior Manager, Customer Support
Program Director
Intern
Fitchburg State University
St. Bernard's CC High School
Recommendations: 3
People Management
Customer Satisfaction
Broadcast
Collaborative Problem...
Change Management
Training Delivery
International Business
Post Production
a****[email protected]
Ed Sterling
President and Owner
Greater Boston Area
President and Owner
BSA District Commissioner
Manager, Customer Support Group
President and VP
VM/CMS Committee, SHARE
VM Systems Group manager
Captain, Data Processing Division
Penn State University
Bowie High School, Bowie MD
Recommendations: 0
Virtual Machines
Security
Integration
Software Development
Cloud Computing
Windows
Team Leadership
Network Security
e*****@edsterling.com
Frank Cobis
Vice President of Programs/Contracts & Export
Greater Boston Area
Vice President of Programs/Contracts & Export
Field Engineer
Contract Manager
VP & General Manager
Manager, Customer Support Services
Program Manager
General Manager
Wentworth Institute of Technology
Eastern Nazarene College
Recommendations: 0
Operations Management
Proposal Writing
Systems Engineering
Navy
Program Management
Engineering Management
Project Management
DoD
f****[email protected]
f****[email protected]
John O'Keefe
Vice President Operations
Greater Boston Area
Vice President Operations
President
Vice President, Technical Operations
Manager, Customer Support
Director of Operations
Vice President of Quality and Operations
Senior Director of Operations
Director Network Operations
Vice President of Operations
Director of Operations
Vice President of IT
Hudson Catholic High School
Recommendations: 0
Cloud Computing
SaaS
Data Center
Agile Methodologies
Management
Software Development
Apache
Open Source
j****[email protected]
j****[email protected]
Mario Amico
Project Manager, Service Optimization and Readiness
Greater Boston Area
Project Manager, Service Optimization and Readiness
Sr. Manager, Customer Support
Manager, Project Coordination
Newbury College
Framingham State College
Recommendations: 0
Product Management
Business Development
Vendor Management
Troubleshooting
CRM
Medical Devices
Change Management
Coaching
m*****@rcn.com
Steven Huntington
Product Manager, IBM Bluemix
Greater Boston Area
Product Manager, IBM Bluemix
Software as a Service (SaaS) and Cloud Computing Product Manager
Cloud Computing Support Delivery Strategy and Project Leader
Worldwide Acquisitions Integration Business Leader
Sr Manager, Customer Support
Manager, Product Upgrade Programs
Manager, Product Release Programs
Systems Engineer
Program Manager, First Lieutenant
Recommendations: 0
Cloud Computing
SaaS
Sales Enablement
Program Management
PaaS
Acquisition Integration
Integration
Virtualization
s****[email protected]
s****[email protected]
David Cain
Advisory Engineer
Greater Boston Area
Advisory Engineer
Principal Software Consultant
Manager, Technical Account Managers
Manager, Customer Support
Manager, Product Management
Saint Michael's College
Recommendations: 0
Systems Management
Product Management
Pre-sales
Windows
Customer Service
Enterprise Software
Management
Solaris
d*****@comcast.net
David Donatelli
Vice President, Customer Support
Greater Boston Area
Vice President, Customer Support
Senior Director, WW Customer Support
Director, WW Customer Support
Manager, Advanced Tech Support for the Americas
Director, Customer Service
Manager, Customer Support
Wentworth Institute of Technology
Recommendations: 0
Web Services
Kalido
Salesforce.com
SaaS
Enterprise Software
Master Data Management
Cloud Computing
Software Development
d****[email protected]
James Yazejian
Director, Customer Care AMPAC
Greater Boston Area
Director, Customer Care AMPAC
Director, Engineering
Senior Manager, Engineering
Senior Manager, Customer Advocacy
Director, Global Service Operations
Director, Global Service Operations
Manager, Customer Support
Customer Support
Senior Systems Engineer
M.I.T
Harvard Business School
Western New England University
UNIVERSITY OF LOWELL
U.S.A.F Academy
Recommendations: 0
j****[email protected]
David Temlak
SVP, Technology and Customer Enablement
Greater Boston Area
SVP, Technology and Customer Enablement
SVP, Customer Service Innovation and Delivery
VP, Operations
VP/GM Consumer Services
Co-Founder
SVP, Customer Care
SVP, Customer Service
VP, GVP Customer Service/Operations
Director Customer Care
Manager, Customer Support - Dirctor MIS
Manager, Field Service/Response Center
Engineering Aid - Engineer II
EECOS, Electrical Engineering Co-op Student
Northeastern University
Recommendations: 0
CRM
Software Development
Call Center
Business Strategy
Computer Network Operations
Strategic Planning
Program Management
Management
d*****@temlakfamily.com
d****[email protected]
Jonathan Wensky
Manager, Customer Support Center
Greater Boston Area
Manager, Customer Support Center
Executive Producer, The Upton Bell Show
Senior Manager of Product Management
eCommerce Product Manager
Manager, Strategic Account Operations
Manager, Membership Program Operations
Manager, Operations & Standards (UPS Ship Centers & Wide Format Printing)
Manager, Executive Customer Relations
Recommendations: 0
Retail
Customer Service
Call Centers
Process Improvement
Operations Management
Microsoft Excel
Store Operations
Sales
j****[email protected]
Stephen Harriman
Owner-Manager
Greater Boston Area
Owner-Manager
Project Manager
Technical Sales, Marketing Support, PM
Director of Implementations
Manager, Customer Support Services, The Americas
Manager, Classified Pagination Installations
Technical Support Manager, Strategic Accounts
Onsite Software Support Engineer - Production Systems
Lead Customer Engineer
Hardware Customer Engineer
Flight Simulator Support Technician
West Chester University of Pennsylvania
Community College of the Air Force
Recommendations: 0
Project Management
Customer Support
Team Management
System Administration
Management
Program Management
Sales
Integration
s****[email protected]
Matthew T. McCabe
Vice President, Executive Relationship Manager
Greater Boston Area
Vice President, Executive Relationship Manager
2nd Vice President, Senior Relationship Manager
Relationship Manager
Business Project Consultant, Fidelity Investments Systems Company
Director, FHRS Product Development & Management
Director, Health & Welfare International Operations- India
Director, Defined Benefit Product Management & Development
Director, Defined Benefit Client Implementation (FESCo)
Program Manager, Ex-patriot/International Assignment in Hong Kong, China
Senior Systems Analyst, Fidelity Group Pensions International- Japan
Manager, Customer Support Services, FIRSCo Large Plan Services
Project Manager, FIRSCo Large Plan Service Implementation/Corporate Actions
Relationship Manager, Fidelity Investments Tax-Exempt Services Company (FITSCo)
Client Service Manager, FIRSCo Large Plan Services
Customer Service Center Representative, FIRSCo Large Plan Services
Mutual Fund Sales Representative
Suffolk University - Sawyer School of Management
Stonehill College
Recommendations: 0
Building Relationships
Sales
Negotiation
Cross Selling
C-Suite Experience
Cross-functional Team Leadership
Strategic Planning
International Ex-patriot
m****[email protected]
