Tanya M. TerrellITSM Service Manager supporting IPC (Incident, Problem, Change) Processes
Greater Denver Area
ITSM Service Manager supporting IPC (Incident, Problem, Change) Processes
Managed Security Services Problem Manager and RCA Coordinator
IT Problem Manager
Employer Services Liaison
Service Delivery, Incident & Change Manager
Executive Briefing Center Presenter
Availability, Problem, Change Manager & Process Owner
Team Lead & Global Process Team SME - Change and Problem Management
Keller Graduate School of Management
University of Colorado at Boulder
Front Range Community College
Denver Public Schools
Recommendations: 5
Service Delivery
Project Management
ITIL
Leadership
Training
Operations Management
Customer Satisfaction
Networking