Zain Kuwait

Mobile Telecommunications Company “Zain” was founded in 1983 in Kuwait as the first mobile telecommunications company in the Middle East and Africa. The Group’s flagship operation has enjoyed a proud history of achievements since then, including becoming the first telecom operator to launch a commercial GSM service in the region in 1994, as well as becoming the first telecom company in Kuwait to launch nationwide 4G LTE Internet services in 2012. Looking ahead, Zain is following several strategic objectives, namely to consistently exceed customer expectations and maintain its leadership position by launching promotions and services that meet customers’ needs as per the highest quality standards through its largest network of branches and its dedicated call center (107). As a main partner of the community in which it operates, Zain is keen on delivering its Corporate Sustainability and Social Responsibility through investing in and launching several sustainable initiatives that cater to education, health, environment, youth, sports, and other essential sectors. Zain believes that it has a responsibility to lead in the promotion of positive behavioral change within the community, and will continue to find ways to inspire and motivate people in leading humanitarian initiatives so as to foster a better world for everyone.