Your Voice S.p.A.

Your Voice is the leading Italian operator of multi-channel, automated and interactive communication services in the Cloud, for integrating customer management and optimising business processes. Your Voice offers a wide range of innovative and automated in Cloud solutions for Customer Management, Proactive Engagement and Contact Solutions, with the aim of effectively improving the customer experience, reducing business costs and generating new business opportunities. Founded in 1999 by Italian entrepreneurs, Your Voice has developed an original model for the provision of advanced communication services for automated multichannel customer management (voice, sms, mail, fax, chat, apps and social networks), in interactive mode and bi-directional for both inbound and outbound traffic, targeting the B2B, B2C, M2M markets and the Internet of Things. With headquarters in Italy, in Milan and Vedelago (TV), and in New York in the United States, Your Voice responds promptly and efficiently to the most complex and challenging demands of companies, whether large or small, both in domestic and international markets, offering technology solutions and state of the art services for each sector, in particular: Telecommunications & Media, Energy & Utility, Finance & Banking, Insurance, Healthcare, Logistics & Transportation and Automotive. Your Voice is a company in constant evolution, looking for innovative solutions to be offered on the market, among them the integration of digital channels (chat, apps, social networks) and Cloud tools for Contact Centers. For further information, visit our website www.yourvoice.com