SR&J Customer Care

SR&J is your destination for superior quality, remarkable sales results and pro-active client communications, – all at competitive prices. SR&J has earned a solid reputation in the call centre industry throughout North America and our results speak for themselves. We have consistently exceeded the objectives established by our clients and have outperformed most other vendors in customer care, customer sales and customer service functions. That is why we choose clients who embrace open communication and put their customers first. SR&J strives to bring together an integrated customer care, customer service and inbound/outbound marketing strategy that will boost business productivity and customer satisfaction. Through these actions, we help our clients enhance their reputation, increase market share, save time and money and generate greater revenues. We offer customized, multi-lingual support, which is available 24 hours a day, 7 days a week. Our call centre provides clients with a wide range of functions including technical support, online sales support, customer relationship management etc. With so many services under one roof, together with our combined expertise, SR&J distinguishes itself from its competition everyday. Our Customer Relationship Management (CRM) portfolio includes inbound and outbound sales/telemarketing, customer service/customer care, appointment setting, lead generation, data entry, order entry, order processing, web support, e-mail support, technical support, customer satisfaction survey programs and order entry services, in both residential and business-to-business campaigns. Regardless of your industry or specialization, we will work with you to help you exceed your goals.