Lacuna Health

Lacuna Health was incubated by one of the largest healthcare organizations in the US, and has now engaged over one million patients. From physician practices to health systems and post-acute care providers, Lacuna Health provides turnkey solutions to improve patient engagement and outcomes, enable operational efficiencies, and add incremental revenue to the bottom line.Our 24-7 mixed-clinical contact center model offers clients the following products:Call Center Solutions24/7 Answering Services- After Hours and Daytime- HIPPA Compliant Secure Messaging- Emergency Dispatch/ Call Overflow24/7 Nurse Triage (Utilizing Schmitt-Thompson Protocols)- ED Diversion- Utilization Management- #COVID Screening and #ContactTracingTelehealth SolutionsCMS Sponsored ProgramsOur trained MAs provide engagement services on behalf of physician practices and/or our technology platform channel partners- Remote Patient Monitoring (RPM): 99457, 99458- Chronic Care Management (CCM): 99490, G2058 Care TransitionsPatient engagement during the first 30-60 days after discharge from a hospital or post-acute service or setting. Identifies and helps manage clinical gaps during care transitions that commonly contribute to readmissions. Current programs:- Hospital Discharge Program- Stroke Discharge Program- Skilled Nursing Facility (SNF) Discharge Program- Home Health Care (HHC) Discharge ProgramChannel PartnershipsLacuna Health provides SaaS, technology platform, and clinical service companies white-labeled 24/7 command center/call center services to help our partners address a need in their business model.Learn more: LacunaHealth.comCEO: Brian Holzer (linkedin.com/in/brianholzer-mdmba/)[email protected]