KarenZupko & Associates, Inc.

KarenZupko & Associates, Inc. (KZA) is a consulting and education firm. We advise physicians and healthcare organizations to increase revenue, optimize efficiency, reduce risk, and improve the patient experience. For more than 30 years, KZA has helped physicians solve and manage their business problems. We specialize in practice management, revenue cycle improvement, and coding and documentation review. Our education and training programs teach physicians and staff how to code correctly, manage effectively, and maintain a successful and profitable practice. KZA is known for its significant knowledge of surgical specialties, including orthopaedics, otolaryngology, neurosurgery, plastic surgery, general surgery, and vascular surgery. We also work with dermatology, interventional pain, and critical care providers. KZA is based in Chicago, with consultants nationwide. We believe it's much healthier to advise clients how to manage their own problems rather than contact a practice management "doctor" every time a minor problem arises. Our consultants provide highly customized recommendations and practical tools that empower physicians and managers to achieve organizational change and thrive. Our team has deep expertise in the operational and strategic challenges that practicing physicians face every day. Our consultants are physician advocates who are nurses, former practice administrators, and physicians who have led practices and delivered patient care. Our guidance is based on real-world experience. Our primary customers are surgical specialists in private, hospital-employed, and academic practice. Hospitals, academic departments, and healthcare attorneys often engage us to work with their physician constituents and clients. Industry and healthcare services companies hire KZA to develop and deliver educational programs about the business side of medicine.