ITyX Solutions, Inc.

ITyX is considered the pioneer in artificial intelligence. Founded as a spin-off of the university Koblenz-Landau in 1996, with around 200 installations in 24 countries worldwide, the German enterprise is treated as a renowned specialist in the field of smart automation. ITyX algorithms for text analysis learn to approach and utilize customer communications. Routine processes are being recognized and handled, fully automated in a large percentage of cases such as simple product information, change of addresses or amendments of contract, and queries with respect to invoices. In this way, staff members can focus on more challenging, individual customer demands.