IAG Loyalty

Part of International Airlines Group, IAG Loyalty is the Centre of Excellence for Loyalty Services. IAG Loyalty provides a comprehensive range of loyalty services to our airlines and commercial partners. These include the Avios currency, customer programmes, loyalty management tools, technology solutions, data and customer insights. Customers remain at the heart of what we do at IAG Loyalty. Through our loyalty services we offer commercial and airline partners ways to attract, acquire and retain customers, through using the Avios rewards currency and other data services.Today customers can collect Avios on IAG airlines and with our oneworld partners when they fly, use their credit cards, and shop with our retail and travel partners or in our online eStores. Their Avios can then be spent on incredible experiences and rewards, whether that’s upgrading family flights, enjoying a trip of a lifetime or using Avios for that dream hotel.