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51-200 employees
View all
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outsourcing/offshoring
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Imperial House,Bury,GB
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FM Outsource specialises in customer service outsourcing, designed for retail. We offer a cost-per-conversation model that maximises cost-efficiency without sacrificing quality. This allows clients to only pay for the conversations we take. Our omnichannel customer contact software can integrate with a range of traditional and digital channels, including telephony, email, SMS, Twitter, Facebook, Instagram, webchat, TrustPilot, Amazon, and eBay. With the ability to offer 24/7/365 and multilingual services, we ensure that every conversation is answered. We focus our energy on delivering a better customer service by monitoring customer satisfaction with benchmarks like Net Brand Sentiment and Net Promoter Score.
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FM Outsource Email Formats | Example Email Formats | Percentage |
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{first}.{last} | [email protected] |
100%
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The widely used FM Outsource email format is {first}.{last} (e.g. [email protected]) with 100% adoption across the company.
To contact FM Outsource customer service number call here 08081 697 627. To contact FM Outsource customer service number in your country click here to find.
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