Customer Experience People Limited

Today your customers are more demanding than ever. The ability to acquire, manage and retain great customer relationships is critical to your business success. CXP is an owner managed multi-channel customer management business providing a highly professional service to our clients and their customers. Our leaders have many years of experience steeped in the customer management industry. We have worked as outsource service providers as well as directly for some of the most respected business brands. We are an agile mid-market provider with big corporate experience. In simple terms we have customer conversations whether that be over the telephone, by e-mail, web chat or social media enabled channels. We use our experience to win new customers for our clients or provide services to look after these clients whether it be by providing specialist support, general customer service or more specific customer life-cycle services. We believe that working smarter, being innovative and agile and delivering a fantastic customer experience are together a recipe for success.