ConceptWave (now part of Ericsson)

ConceptWave, now part of Ericsson, is a leading provider of customer, product, and order lifecycle management solutions that enable communications service providers to rapidly introduce new market offers and to empower superior customer experience. ConceptWave's unique offer is to provide an end-to-end catalog-driven suite of order fulfillment automation software with ConceptWave Order Care and Rapid CRM. ConceptWave products and solutions enable service providers to address competitive requirements and simplify the management of customers, products, and orders, for any product, on any network, in any market, using any channel.ConceptWave is headquartered in Toronto with presence in Americas, Europe and Asia.