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51-200 employees
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management consulting
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500 Sugar Mill Road Building A, Suite 130 Atlanta, GA 30350 United States
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Concentra Solutions maximizes contact center performance through Quality Assurance, specializing in Compliance and Customer Experience.
Our clients include leaders in financial services, insurance, utilities, healthcare, hospitality, entertainment, publishing, telecommunications and more. These companies appreciate how our thorough teleservices monitoring enhances their sales and productivity. We review, analyze and report on the contact centers’ recorded calls to make sure agents are adhering to Dodd-Frank, HIPAA, PCI and other regulations, while cordially and effectively engaging the clients’ customers and prospects.
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Concentra Solutions Email Formats | Example Email Formats | Percentage |
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{f}{last} | [email protected] |
100%
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The widely used Concentra Solutions email format is {f}{last} (e.g. [email protected]) with 100% adoption across the company.
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