Capita SA

Capita South Africa is able to offer clients the best of UK Group experience coupled with years of domestic experience having been involved in multiple offshore transitions to South Africa including O2 of circa 1000 seats. The business operates at international standards and has obtained various accreditations and certificates (ISO9001:2008, ISO14001:2004, ISO18001:2007, ISO22301:2012, ISO27001:2005) to ensure its international customers have continuity in operating standards and as a quality focused business it offers service without compromise to customer experience or customer brand. To date they have more than tripled their client base (7 clients) and created over 1 000 jobs in less than 12 months with around 1500 FTE, this way showcasing their capability to deliver to client expectation. Capita South Africa has also been recognised by the industry for truly making a difference and their commitment to their people by receiving the following awards at the BPeSA Annual Awards event: Job Creation - for the highest number of jobs created in the SA BPO industry during 2014; Community Spirit - for making a difference in the community and environment; Support Service Individual – for their investment in skills development; and Best Outsourced Contact Centre 2013. Capita South Africa, offers a tried and tested solution and a safe pair of hands to its clients.