Quiq

Recognized as a 2017 Gartner Cool Vendor, Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Our mission is to improve the way customers communicate with companies. We believe mobile message-driven communications will replace a significant portion of traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with our friends and family. With Quiq, customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Quiq Messaging can be purchased as a stand-alone customer channel or companies can take advantage of one of our pre-built CRM integrations, including Oracle, Zendesk, and Salesforce.