Maersk Global Service Centres

Maersk Global Service Centres (GSC) is the shared service centres of A.P. - Moller Maersk Group. When the GSC was established in 1999, the main focus was to provide offshoring opportunities and solutions to the shipping and logistics business units of the Group, particularly for Maersk Line. But as the GSCs’ competencies grew, other business units of the Group also started migrating their processes to the Global Service Centres. The GSCs have a total of six sites: Manila in the Philippines; Chengdu in China; Pune, Chennai and Mumbai in India; and Copenhagen in Denmark. The organisation, in total, employs about 10,000+ employees in all these locations. The sites in the Philippines, India and China handle the service delivery and business relationship management for APMM business units. The Centre GSC in Copenhagen, on the other hand, handles strategy and account development and management for the sites. APMM is a global, multinational conglomerate with 115,000 employees in 130 countries. The Group is comprised of different business units involved in shipping and logistics, terminals, oil and gas, tankers, offshore activities; container and retail business; and other smaller affiliates, such as exploration and tradings.