Inflight Sales Group

Inflight Sales Group (ISG) is the “original inflight concessionaire” with our roots going back to 1982. Since then, we have been providing a wide spectrum of best-in-class inflight retail solutions that make us highly-valued and preferred partners to our customers: • Innovative multi-channel duty free and buy-on-board programs • Targeted Home delivery and pre-order services • High-yielding strategic and tactical marketing services and campaigns • Customized and exciting crew engagement and training programs • Efficient operations, warehousing and inventory management services • State-of-the-art technology solutions Founded by CEO Jean-Marcel Rouff, we initially focused on exclusive distributorship of duty free products from leading suppliers to airlines in North and South America, and Asia. The company further expanded into the duty free concession business, adding Pan American World Airlines as its first customer in 1986. At that time, ISG was the only airline duty free concessionaire in the world. Today, building upon 30 years of experience, ISG is proud to be the leading concessionaire in the airline duty free business, serving 30 airlines worldwide (+2 more coming soon in 2016!) with offices and warehouses on 4 continents and a 150+ employees. In recognition of ISG’s strong relationship with suppliers worldwide, our extensive and in-depth knowledge of the airline travel retail business, and a proven track record of delivering increased ancillary revenues and profitability, we have been winners of multiple industry awards over the years, recognised multiple times by our peers in the industry. Our vision is to consistently deliver revenues and profits to our airline partners through customised duty free retail programs, on the basis of transparent, sustainable and innovative services and practices. Read more about us on www.inflightsales.com.