Ain Wazein Medical Village

Nestled in the picturesque mountains of Lebanon’s serene Shouf area, Ain Wazein Medical Village is a not-for-profit integrated academic medical compound. Offering a continuum of care services from primary and secondary healthcare, all the way to tertiary care, palliative care, as well as long term care for the elderly and home care, Ain Wazein Medical Village integrates medical, academic, research and social aspects, embedding them into its very DNA. This educational health facility houses “The Hospital”, the “Geriatric Medical Center”, the “Nursing School”, and the recently launched “Home Care Center”. It also hosts the Lebanese University’s Faculty of Public Health – Branch 6. Drawing from the needs and developments of its society, and extending to beyond 2020, Ain Wazein Medical Village’s bold and visionary strategy will witness a number of vital developmental and expansionary projects that thrive on digital and scientific advancements, invest heavily in enabling and developing its human capital – constantly seeking to attract the best talents within its team, and introduce upgrades in infrastructure, technology, equipment and systems. This will enable Ain Wazein Medical Village to continue achieving national and international quality standards and accreditations, and position it as a one-stop caregiver for everything healthcare, wellness, education and social care related. A humanitarian appeal is at the heart of Ain Wazein Medical Village’s achievements on the scientific, research, medical and social fronts as it goes over and above in furthering its culture of care and dedication to the human being, irrespective of societal differences, social status, race or religion. In stepping up to cater to the needs of a community that far transcends geographic and territorial boundaries, Ain Wazein Medical Village further establishes its status as a project of national caliber. OUR QUALITY POLICY The Ain Wazein Medical Village management, medical body and staff, constantly seeking to achieve total quality through skilled and professional practice, pledge to implement this quality policy to further productivity across medical, social, health provision and all integrated care services, in accordance with ISO 9001-2015 standards. They relentlessly seek continued advancement and improvement, and shall ensure that this policy is well understood, implemented, maintained and constantly developed throughout all departments and units of this medical compound. Implementing this quality management system serves to promote the Ain Wazein Medical Village patient and stakeholder centered approach by addressing the latters’ specific needs, meeting and exceeding their expectations and gaining their trust, all under the supervision of a highly skilled, experienced and widely specialized medical, nursing, technical and administrative team. This is additionally achieved by a focus on the development of human capital through building competencies and enabling continuous education, thus facilitating the provision of quality healthcare services, at the least possible cost. With a firm belief in the importance of achieving patient and stakeholder satisfaction by means of improving and enhancing the quality of services rendered, Ain Wazein Medical Village has expanded its network of cooperation and affiliations with national and international academic and medical institutions. Ain Wazein Medical Village adopts a continuous improvement policy and aligns its quality objectives to ISO 9001-2015 standards and national accreditation standards, whereby all risks and potential opportunities are identified by the administration. It also ensures continuous monitoring and improvement of the Total Quality Management System, and periodically reviews and assesses its objectives, hence promoting quality healthcare through ensuring the continuity, coherence and safety of patient care.