Currently working as a Business Analyst for Carphone Warehouse in the Business Change Function, working on improving the assisted sales tool for Carphone Warehouse to be recognised as the No 1 company for assisted sales. Previously I have been employed as a business analyst at North highland involved with initiating and managing a transformation project for Sainsbury’s. In the past I have been a key member in several high profile and complex projects including the implementation of SAP. I am a proactive, confident and well-presented professional with considerable global experience and ability to adapt to new skill sets within challenging and dynamic environments

Business Analyst (Smart Channel) @ From October 2014 to Present (1 year 3 months) London, United KingdomBusiness Analyst @ qBA provides business analysis managed services to clients across some of the UK’s largest financial services, retail, media, entertainment and communications companies. Serving as the bridge between a client’s business and information technology teams, qBA helps clients make better use of their investment in new and legacy IT applications, systems and solutions. qBA acts as a managed service by improving the capability of the client BA team through training and development of new tools, techniques and methodologies. qBA is a division of North Highland UK, a global consulting company with a proven record of enabling great returns on our clients’ investment. Our high-calibre consultants offer deep experience and expertise across many diverse industries and service areas. We specialise in solving tough business challenges, pride ourselves on being easy to work with, and nurturing long-standing relationships with the most recognisable brands in the world. From August 2013 to October 2014 (1 year 3 months) London, United KingdomIT Project Manager/ Business Analyst @ • BPM Workshops – Assisting the business to identify changes required to the current business process, Working closely with the business to discover and document the as is process, designing and modelling the to be process as well as recommending long term solutions. • Managing software development and delivery for the company booking and financial systems using Agile methodology, planning and managing UAT • Analyse & Validate business change requests, develop requirements documents and flow diagrams for new functionality and enhancement of existing functionalities From October 2012 to August 2013 (11 months) Business Analyst @ Working as a business analyst on the new engine plant. Focusing on Finance & HR SAP solutions and legacy applications interfacing with SAP. Elicit and Documenting high level business processes, scope, detailed requirements, risk's, use case and flow diagrams. From September 2011 to September 2012 (1 year 1 month) Business Analyst @ Worked closely with senior managers to improve different parts of the project life cycle and provide planning support, Risk and Issue management and developed new project processes. From April 2011 to September 2011 (6 months) Business Analyst (JLR Graduate Scheme) @ SAP Business Analyst Playing, a key role in the solution Integration team capturing the current business requirements and transferring this into a detailed specification for new data cleansing and migration software. Also responsible in reviewing selected vendors against our business objectives. Project manager and lead for the manufacturing IT systems department, working with the technical team and business analyst to support the new vehicle launch of the Land Rover Evoque and the extension of the manufacturing line by implementing the required applications and hardware. From September 2009 to April 2011 (1 year 8 months)

Bachelor of Science (BSc), Computer Aided Engineering, 2.1 @ London South Bank University From 2005 to 2008 Zakir Hussain is skilled in: Project Planning, Business Requirements, Automotive, Stakeholder Management, Business Process Design, Business Analysis, Requirements Analysis, Process Improvement, Requirements Gathering, Requirements Management, Risk Assessment, Business Process, Project Delivery, Business Process Improvement, Project Management, Business Process Mapping, Agile Methodologies, Change Management, Management