William Pratt
Senior Manager @ Amazon
Senior Manager at Amazon Brand Registry
Seattle, Washington
Section title
William Pratt's Email Addresses & Phone Numbers
William Pratt's Work Experience
Amazon
Senior Manager
Greater Seattle Area
InsideSales.com
Director Of Internal Operations
March 2014 to July 2017
Provo, Utah Area
Basic Research
Director, Call Center Operations
July 2005 to June 2007
Greater Salt Lake City Area
Ancestry.com
Senior Contact Center Operations Manager
January 2004 to July 2005
Provo, Utah Area
ModusLink
Call Center Operations Manager
January 1998 to January 2004
Lindon, Utah
General Motors
Freight Manager | Retail Parts Salesman | Service Technician
November 1992 to December 1997
Provo, Utah Area
ADT
Vice President | Director, Customer Care & Vice President of Systems Strategy (Dual Role)
November 2007 to January 2014
Lindon, Utah
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About William Pratt's Current Company
AmazonCurrently leading WW Brand Registry & Support Operations with multiple Call Center teams in Americas, EMEA, and APAC supporting every major language via email and phone. Focused on improving Brand experience at time of Application including any subsequent Support needs by reducing contacts and time to resolve, automating processes and enabling self-help, optimizing staff and routing, consolidating... Currently leading WW Brand Registry & Support Operations with multiple Call Center teams in Americas, EMEA, and APAC supporting every major language via email and phone. Focused on improving Brand experience at time of Application including any subsequent Support needs by reducing contacts and time to resolve, automating processes and enabling self-help, optimizing staff and routing, consolidating workload based on preferred language, and simplifying SOPs.
Frequently Asked Questions about William Pratt
What company does William Pratt work for?
William Pratt works for Amazon
What is William Pratt's role at Amazon?
William Pratt is Senior Manager
What is William Pratt's personal email address?
William Pratt's personal email address is wi****[email protected]
What is William Pratt's business email address?
William Pratt's business email address is p****[email protected]
What is William Pratt's Phone Number?
William Pratt's phone (206) ***-*121
What industry does William Pratt work in?
William Pratt works in the Consumer Services industry.
About William Pratt
💼 Past Experience
William Pratt's experience as a Senior Manager at Amazon Brand Registry, as well as Director of Internal Operations at InsideSales.com, has taught him a great deal about how to improve customer experience in customer facing businesses. He has also learned how to maximize sales and profit in an account-centric model, which has resulted in major cost savings for his company.
🎓 Education
After receiving his Master of Business Administration (MBA) from Brigham Young University in 2011 and the Bachelor of Science, Economics, Mathematics, Engineering, Computer Science from the University of Utah in 2013, William Pratt moved back home to Salt Lake City, Utah and started his own business. Pratt's past work experience prior to his move back to Utah was in a technical sales position with a software company. Pratt's current work readiness is currently in the Pre-Engineering program at Utah Valley University where he is studying business.
💡 Technical & Interpersonal Skills
frustrated: "I'm either going to have to fire him or keep him" Interpersonal skills: William Pratt is an excellent communicator and is able to work effectively with others. As a Senior Manager at Amazon Brand Registry, he was able to communicate effectively with his team and provide support for their needs. He was also able to take on a leadership role and manage a large weight in a difficult call center project. He was also able to Strategies manage a difficult situation at InsideSales, while also implementing changes to their sales strategy. He hasNegotiation skills and is able to work with others to resolve conflicts.
William Pratt’s Personal Email Address, Business Email, and Phone Number
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In a nutshell
William Pratt's Personality Type
Extraversion (E), Sensing (S), Feeling (F), Judging (J)
Average Tenure
4 year(s), 1 month(s)
William Pratt's Willingness to Change Jobs
Unlikely
Likely
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There's 93% chance that William Pratt is seeking for new opportunities
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William Pratt's Social Media Links
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