A highly dedicated and resourceful Facilities Manager; has been managing the UK portfolio of a global insurance company and has more recently taken over the management of services EMEA wide. Experience of Critical Business Environments together with Customer Service and a full range of Soft Services with the ability to balance business, asset and customer priorities all
A highly dedicated and resourceful Facilities Manager; has been managing the UK portfolio of a global insurance company and has more recently taken over the management of services EMEA wide. Experience of Critical Business Environments together with Customer Service and a full range of Soft Services with the ability to balance business, asset and customer priorities all within a tight operating budget.
Head of Support Services & Technology EMEA (Facilities Management) @ Taking on a newly created senior management team role as part of a pan-EMEA insourcing programme and restructure, heading up the customer service engagement for the Facilities Management function.
Leading the development of established and new technology and support system solutions and pan EMEA engagement with regional and local facilities managers and customers.
Development and delivery of intensive two day AIG ‘Responsible Persons Training’ for Facilities Managers, an in house pack covering the essentials of H&S, maintenance, engineering and critical systems focussed on how to identify, understand and manage the risks and best practice.
Leading helpdesk services, UK switchboard and customer feedback gathering and continuous improvement and management information gathering.
Delivering and management of ePermit permit to work process, with advanced process mapping, training and development.
Developing new ways of working and standards for vendor management and governance and HR and development plans for the wider team and leading customer feedback and engagement. From June 2015 to Present (7 months) Head of Property Management EMEA (Facilities Management) @ Responsible for delivery of hard and soft Facilities Management to AIG EMEA estate of 47 countries and 1,600,000 sq.ft, delivering a consistent management strategy and strong best practice with regional teams in each location.
Standardised ways of work and management information and reporting platforms across regions and languages, delivery of consistent SLA and KPI performance.
Regional lead for delivery of service model.
Working with new and existing vendors to identify and source services with ongoing holistic contract management, compliance, performance and audit across all work streams with a rigorous programme of continuous improvement and stakeholder involvement.
Overall budget responsibility £18.4 million / annum. From October 2012 to June 2015 (2 years 9 months) London, United KingdomFacilities Manager (UK) @ Responsible for delivery of Facilities Management operations to the Chartis UK estate of 18 locations and 400,000 sq ft of real estate.
Deployment and internal leadership of an outsourced total facilities management contract comprising vending, maintenance, corporate security, cleaning, front of house services and ad hoc project and specialist works with day to day involvement in reactive, emergency and planned preventative maintenance operations including building plant and fabric upkeep. Ensuring best practice and compliance with all regulations and guidance at all times with responsible and safe systems of work.
Leading key projects such as deployment of waste management strategy, carbon reduction and energy savings (13% in 2011), UPS and critical systems testing and resiliency assessment and ongoing improvements.
Enhanced remit includes additional work streams including stationery, company cars, mobiles phones / BlackBerrys, photocopiers and print management, reception and switchboard, taxis and chauffeur services.
The very highest levels of customer service and liaison to be maintained and promoted at all times.
Overall budget responsibility £8 million / annum. From 2007 to November 2012 (5 years) Facilities Assistant @ From 2003 to 2007 (4 years) Logistics Coordinator @ From 2001 to 2003 (2 years)
BSC (Hons), Marine Biology & Coastal Ecology @ University of Plymouth From 1998 to 2001 Tim Kimber is skilled in: Facilities Management, Maintenance Management, Property Management, EMEA, Outsourcing, Cleaning, Fleet Management, Printer Fleet Management, Stationery, Printed Matter, Rebranding, Security Management, Blackberry, Stakeholder Engagement, Contract Management
Looking for a different
Get an email address for anyone on LinkedIn with the ContactOut Chrome extension