Thomas Rossignol's Email Addresses & Phone Numbers

📖 Summary

DevOps @ From January 2015 to Present (1 year) DevOps @ Working with the Technical Director to support, improve and further develop the infrastructure and product portfolio. Achievements: * PHP, HTML, CSS, Javascript, JSON, XML. * PHPUnit, Xdebug, code coverage. * Object-oriented software development on multiple projects including REST API’s, PBX configuration generation, Integrating with third parties such as Google Universal Analytics, Quantcast, Visual Web Optimizer, DC Storm. * Github version control. * Linux Centos administration, Puppet, OpenVZ, Apache, DNS, SNMP, Firewalls, RPM, BASH scripting. * Database design and implementation MySQL, MariaDb, MongoDB. * System monitoring with Nagios, Cacti and OSSEC. * Providing out of hours support as per rota. From May 2013 to December 2014 (1 year 8 months) Voip Specialist and LAMP Stack Developer @ Starting off in high level support learning about the Broadsoft platform and then moving on to develop bespoke software to integrate with the Broadsoft API. Achievements: * SIP, RTP, RTCP, TDM, PBX's, ATA's. * PHP, HTML/XHTML, CSS, AJAX, Javascript, JQuery, XML, MySQL, Apache, JSON, XML, CSV, Wireshark. * TCP Sockets, Comet, Http(s), SOAP. * Agile development, objected oriented programming. * Ubuntu linux administration. * Xcode iOS MVC development for iPhone/iPad. * Responsible for designing and implementing software projects to integrate with the Broadsoft API. Projects include call centre wallboard, backend licensing, remote call control, click to dial, website maintenance/improvements and white labelling products. * Building and maintaining strong customer relations through proactive problem solving and commitment to providing a high quality service. From July 2010 to May 2013 (2 years 11 months) Cisco Voice Engineer @ An interesting role which involved supporting Cisco IP Telephony implementations for business centres throughout London. It allowed me to fine tune my skills and get experience on a complete Cisco implementation of IP Telephony. Achievements: * Troubleshooting, configuring and installing 7960/7970 IPT handsets, IP Communicator, ATA’S, routers and switches. * Configuring and troubleshooting Polycom VSX 7000 video conferencing. * Helping clients troubleshoot and configure desktops, scanners, printers and local networks. * Using state-of-the -art software such as Unity, and Arc. * Call Manager Express, Call Manager 4, Call Manager 6 administration and fault diagnosis. * Regular interaction with clients at all levels of organisations making use of my excellent communication skills. From February 2008 to May 2010 (2 years 4 months) London, United KingdomTechnical Consultant @ This specialist graduate role enabled me to develop my skills within an ISP industry. Responsibilities included providing second and third line support for an innovative nationwide Quality of Service (QOS) enabled VoIP solution and PHP development of web portal. Achievements: * Trouble shooting and configuring Linux based servers. * Implementation of SIP, DNS, SVN, RTP, RTCP, FTP, TFTP and firewalls. * Problem monitoring, escalation and resolution with the use of ticketing system. * Maintained VoIP network hardware and software, including Cisco routers and switches, soft PBX's and end user hardware. * Implemented object oriented PHP applications that integrated MySql, HTML, XHTML, XML, CSS and JavaScript for deployment on web servers and on IP handsets. * Provided high level product training to key clients. * Captured system requirements through consultation with clients and maintained the requirements base as their needs evolved. * Worked with telecommunications providers to ensure accurate and timely implementation of installations, service change requests, and E1 circuit maintenance. From August 2005 to August 2007 (2 years 1 month) Manchester, United Kingdom Thomas Rossignol is skilled in: VoIP, Telecommunications, Unified Communications, SIP, IP, Mobile Devices, Account Management, WAN, Telephony, CCNA, CCNP, CCVP, CentOS, RedHat, Github