Susana MBA's Email Addresses & Phone Numbers

Dynamic telecom professional, with 20 years experience in several European countries, working successfully in different management positions within large international companies and projects: Telefónica Espana, TIWS, Colt Technologies, EU Commission, O2, Vodafone. Excellent multi-lingual communicator with proven ability to achieve significant business results in a fast moving environment, can operate both strategically and operationally, combining analytical abilities...

Dynamic telecom professional, with 20 years experience in several European countries, working successfully in different management positions within large international companies and projects: Telefónica Espana, TIWS, Colt Technologies, EU Commission, O2, Vodafone. Excellent multi-lingual communicator with proven ability to achieve significant business results in a fast moving environment, can operate both strategically and operationally, combining analytical abilities with successful commercial experience and “hands on” approach. KEY SKILLS • Business Development skills – Target driven and track record of exceeding set targets. Able to define and implement business strategy in order to achieve and exceed business excellence and customer satisfaction. • Management skills – Successful at motivating and leading multicultural teams. Coached, mentored and trained employees to attain and exceed both company and individual goals.. • Project management and finance skills – Ability to define, control and achieve project plans per customer and service requested, on time and on budget. Very experienced with finance control and budgeting.Business Development & Proposition Manager - Mobility Services @ Responsible for the business development and customer propositions for Mobility Services for Partner Markets and MNO's. From October 2015 to Present (3 months) Managing Director @ From June 2014 to Present (1 year 7 months) London, United KingdomCommercial Manager, VMH - Mobility Services @ Responsible for the commercial development and implementation of the Vodafone Messaging Hub (VMH), across Vodafone Group and external customers, MNO's, OTT's & Aggregators. From April 2015 to October 2015 (7 months) Global Supplier Management - Transformation @ From December 2014 to March 2015 (4 months) Carrier Services @ Project based assignment, for developing and implementing a cost saving strategy in the Voice & Data LBU's, achieving significant opportunities, thanks to extensive market knowledge and large network in the International carrier arena. From June 2014 to December 2014 (7 months) London, United KingdomManaging Partner @ Developed an European project specialized on cross-cultural training and local support for professionals willing to develop their career in the German market. Including search, recruiting and selection candidates for the open positions, plus new customer acquisition at a top management level. Intensive contact with media and institutions. From January 2012 to June 2014 (2 years 6 months) United KingdomManaging Director @ Established a management consulting business for international projects with focus in Telecoms and Recruiting. Ex. WWC, Mycom, Swissfox, G2G, Englobe. Strategic Consulting for Spanish companies willing to approach the German Market, including business plan & sales strategy analysis and development, search new business channels, event and communications management for better visibility in the International markets. From October 2010 to July 2013 (2 years 10 months) Wiesbaden Area, GermanyDirector Carrier Wholesale @ * Promoted for managing also the national wholesale business of Telefónica in Germany, for Voice and Data Services. * Driven a successful and target oriented sales organization, in a very changing environment, achieving c.a. 170 % revenue increase till 2010. * Developed and managed a new organization including Sales, Pre-Sales, Service management, pricing, margin control and billing with 17 FTE. * Matrix organization: doted reporting line to Telefonica group central unit (TIWS) for International Voice and Data services. From May 2005 to July 2010 (5 years 3 months) Frankfurt Am Main Area, GermanyManager Carrier Relations @ • Empowered to develop a new business Unit, for the management of the International voice business of Telefónica in Germany, as main European voice hub outside of Spain. • Accomplished a significant increase in performance and revenues mainly within the international voice business, with a revenue increase c.a. 350% in 3 years. • Developed a successful and motivated team, responsible for the International business, starting with 2 people in 2003 to 7 in 2006. • Responsible for the development of the Carrier Operations in the UK, from 2004 till 2006. * Responsible for the evaluation, purchase, implementation and operation of a new Least Cost Routing and Margin Control system for maximizing the efficiency and optimization of International Voice traffic management: Telarix. From September 2003 to April 2005 (1 year 8 months) Frankfurt Am Main Area, GermanyDirector Strategic Accounts @ • Streamlined the focus and approach of the Carrier Sales organization in order to provide a more direct and exclusive service for the Strategic customers. • Managed total annual revenue of 54 million € from 16 Key Account customers, with a team of 12 Key Account Managers and staff • Monitored and reinforced top performance of KAM to ensure over achievement of targets relating to major international accounts. • Established and expedited new Account Plans and CRM usage for proper development of the sales opportunities in each customer. From January 2003 to August 2003 (8 months) Frankfurt Am Main Area, GermanyManager - Traffic Management and Business Development @ • Responsible for Traffic Management and Business development functions. Accountable for the relation with over 45 Carriers for trading (buying & selling) over 200 M minutes, routing and margin control. • Achieved an increase in revenue of over 20% for the Carrier Voice business of the group. with a team 7 people, from 6 different countries. • Consolidated new strategy for the development of new interconnections with national and International Carriers and the development of new products and services. From September 2000 to December 2002 (2 years 4 months) Frankfurt Am Main Area, GermanyHead of Commercial Planning and Product Management @ • Developed and controlled the Strategic and Commercial Annual Plan, for the International Wholesale Department, from Sales Performance to Technical KPI and cost allocation. • Co-ordinated about all aspects regarding the marketing strategy and development of new and existing international products and services, within and towards other business units. • Accountable to conduct high level contract negotiations with National and International Carriers for trading of international wholesale services. From July 1999 to August 2000 (1 year 2 months) Madrid Area, SpainRegional Account Manager - Europe @ • Responsible for the account management relations with European Carriers, North and Central Europe, conducting contractual negotiations on a regular basis, for pricing, new services. • Developed new interconnections with alternative carriers in Europe, which resulted in a 16% increase of incoming traffic from Europe and an increase of 10% of total revenue • Achieved a revenue increase over 15%, over an annual budget of 30 million €, which translates into 350 million minutes. Achieving a decrease of 45% in the termination cost of outgoing traffic to Europe from Spain. From November 1996 to June 1999 (2 years 8 months) Madrid Area, SpainTrainee @ Management Trainee Program From November 1995 to October 1996 (1 year) Stagiare @ Trainee DG XV, Competition and Single Market - Telecoms From October 1994 to July 1995 (10 months) Licenciatura, European Studies & International Relations @ Diplomatic School - Spanish Ministry Foreign Afairs From 1995 to 1996 Bachelor's Degree, Finance & Marketing, Licenciada en Ciencias Empresariales @ Universidad Complutense de Madrid From 1987 to 1994 Certificate, English @ University of Portsmouth From 1990 to 1991 Susana MBA is skilled in: New Business Development, Business Planning, Spanish, Analysis, German, Career Development, Social Development, Team Leadership, Strategic Planning, Strategic Account Development, Business Strategy, Strategy, E-commerce, Leadership, Market Research