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Shelley Harris

Vice President Operations

Vice President Operations at McAlister's Deli

Miami/Fort Lauderdale Area

Section title

Shelley Harris's Email Addresses & Phone Numbers

Shelley Harris's Work Experience

Cinnabon

Vice President Operations

May 2016 to March 2017

McAlister's Deli

Vice President Operations

Atlanta, Georgia

Burger King Corporation

Vice President, Global Operations

December 2010 to June 2012

Miami, FL

Shelley Harris's Education

University of Colorado Boulder - Leeds School of Business

B.S., Business

1983 to 1987

Shelley Harris's Professional Skills Radar Chart

Based on our findings, Shelley Harris is ...

Methodical
Pragmatic
Calm under pressure

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Based on our findings, Shelley Harris is ...

57% Left Brained
43% Right Brained

Shelley Harris's Estimated Salary Range

About Shelley Harris's Current Company

Cinnabon

Frequently Asked Questions about Shelley Harris

What company does Shelley Harris work for?

Shelley Harris works for Cinnabon


What is Shelley Harris's role at Cinnabon?

Shelley Harris is Vice President Operations


What is Shelley Harris's personal email address?

Shelley Harris's personal email address is sh****[email protected]


What is Shelley Harris's business email address?

Shelley Harris's business email address is s****[email protected]


What is Shelley Harris's Phone Number?

Shelley Harris's phone (**) *** *** 269


What industry does Shelley Harris work in?

Shelley Harris works in the Restaurants industry.


About Shelley Harris

📖 Summary

Vice President Operations @ Cinnabon From May 2016 to March 2017 (11 months) Vice President Operations @ McAlister's Deli Atlanta, GeorgiaVice President, Global Operations @ Burger King Corporation Provided leadership and operational strategy for global QSR brand. Led a dynamic, corporate-based support team tasked with developing and delivering guest-centric strategies to drive brand loyalty. Set strategy and oversaw deployment of operations initiatives to support field operations teams. Developed global guest loyalty and engagement initiatives. Led development of worldwide training curriculum and brand standards. Reengineered operations quality assurance process to enable superior delivery of brand standards, exceptional guest satisfaction and maximum operator profitability From December 2010 to June 2012 (1 year 7 months) Miami, FLSenior Director, Operations Excellence @ Burger King Corporation Delivered operational excellence through leadership of 40 field specialists tasked with improving capabilities of restaurants. Led strategy of operations quality assurance measurement process in North America. Designed and instituted balanced scorecard to maximize ROI of team. From October 2005 to December 2010 (5 years 3 months) Miami, FLDirector, Franchise Operations @ Burger King Corporation Directed over 650 franchised restaurants in 25 markets with annual sales of $615 million. Led team of 12 Franchise Consultants and provided direction to regional Marketing, Finance, and Development teams to ensure maximum brand presence. From April 2002 to October 2004 (2 years 7 months) Texas, Oklahoma, ArkansasFranchise Business Leader @ Burger King Corporation Responsible for district of 77 franchised restaurants. Acted as key contact between franchisees and brand. Evaluated in-restaurant operations to ensure quality standards and trained franchisees and restaurant teams. From October 1999 to April 2002 (2 years 7 months) Phoenix, Arizona AreaBusiness Consultant @ Allied Domecq (now Dunkin' Brands) Led territory of 135 multi-brand, retail franchise locations. Supervised two Operations Consultants. Helped franchisees prepare for multi-brand expansion. From 1996 to 1999 (3 years) Phoenix, Arizona AreaDistrict Manager / Business Development Manager @ Baskin Robbins Managed a territory of 30-40 franchised locations. From 1989 to 1996 (7 years) California / ArizonaBranch Manager / Assistant Branch Manager @ Sherwin-Williams Paints Responsible for day to day operation of retail paint store and for developing wholesale business accounts. Led team of 8-15 full and part time employees. From 1987 to 1989 (2 years) Colorado / CaliforniaDirector, Company Operations @ Burger King Corporation Led company-owned restaurants with annual sales of $45 million. Division P&L accountability and leadership responsibility for team of six District Managers and 120 front line managers. From October 2003 to October 2005 (2 years 1 month) Broward / West Palm Beach Counties, FloridaTraining Instructor @ Baskin Robbins Designed and delivered training programs to franchisees and brand employees on key business and management areas including operations, local store marketing, P&L management, HR management and franchisee relations. From 1991 to 1993 (2 years) Greater Los Angeles AreaRegional Vice President of Operations @ Coverall North America Responsible for the operation of twelve Regional Support Centers generating $85 million in sales and $22 million in revenue. Lead the country in total new franchise sales and revenue growth. Launched brand's strategic growth initiative in first test Region resulting in over 150% revenue growth for the market. Lead cross-functional team tasked with re-designing operational training for front line operations and sales team. From February 2013 to November 2015 (2 years 10 months) Deerfield Beach, FL


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In a nutshell

Shelley Harris's Personality Type

Extraversion (E), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 10 month(s)

Shelley Harris's Willingness to Change Jobs

Unlikely

Likely

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