National Director Vertical Programs @ Responsible for a Vertical Sales organization with a regionally based team of Vertical Program Managers responsible for the SLED (State, Local, Education and Federal) segments and the Healthcare and Finance Industries. From July 2013 to Present (2 years 6 months) Sacramento, California AreaSenior Manager, GOV Programs @ Manage relationships within key State
National Director Vertical Programs @ Responsible for a Vertical Sales organization with a regionally based team of Vertical Program Managers responsible for the SLED (State, Local, Education and Federal) segments and the Healthcare and Finance Industries. From July 2013 to Present (2 years 6 months) Sacramento, California AreaSenior Manager, GOV Programs @ Manage relationships within key State and Local agencies broadening the ShoreTel brand across the State & Local sector. Contract negotiation and managment, procurement vehicles and State and Local programs, revenue growth and channel development. From July 2008 to July 2013 (5 years 1 month) Strategic Account Manager @ Strategic Account Manager for the State of California Government. Responsible for managing key relationships within State of Ca Agencies, the administration and acquisition of existing and future contract vehicles, revenue growth and retention through channel partners; management and growth of the State of Ca Public Sector Program. From September 2007 to July 2008 (11 months) Client Executive @ Responsibilities include but are not limited to managing the sales process for all channels of distribution for the CWC, contract and account management, unit and revenue growth/retention and strategies.
-Manage 9 Public Sector Account Representatives
-Manage 3 Operations/Reporting Resources
-Functionally guide 4 Public Sector Account Managers in implementation of CWC. From September 1997 to October 2007 (10 years 2 months) Sr. Government Account Manager @ Government Account Manager for the State of California, tasked with driving Nextel’s public sector’s goals and objectives and translate the overall state strategy into tactical, measurable activities. Liaison between the State of California and Nextel, cultivating and managing key relationships to better position Nextel from a legislative and regulatory perspective. From January 2001 to September 2005 (4 years 9 months) Account Executive @ General business sales executive managing top 100 accounts by subscriber size and revenue, including enterprise and public sector verticals for the Lower Valley. From September 1997 to January 2001 (3 years 5 months) General Business Account Executive @ . Management of commercial accounts, consistent achievement of sales goals; customer retention and account maintenance; data and communications service counseling. Accomplishments:
Expanded territory sales by initiating a referral program that grew customer base by 20%.
Promoted to retail floor supervisor 1/1997.
Finished 110% of ytd quota. From April 1996 to August 1997 (1 year 5 months) Direct Sales Representative @ Consistent planning and achievement of sales objectives. Acquired new commercial accounts, including maintenance and growth of existing major accounts. Provided leadership and coaching to sales team.
Sold first COSMOS system an in-house wireless cell phone and PBX system resulting in a 12 month contract valued at $150,000.
Promoted to Team Lead, providing sales training and territory management to new and existing team members.
Finished in top 25 for region (out of 150 reps region wide). From December 1994 to April 1996 (1 year 5 months)
Political Science/Business Administration @ California State University Bakersfield From 1991 to 1995 Barstow High From 1985 to 1988 Shane Harper is skilled in: Relationship Management, Project Management, Network Security, Networking, Account Management, Sales, Leadership, Project Planning, Solution Selling, Coaching, New Business Development, Sales Operations, Managed Services, Wireless, Contract Management
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