Manager of Operations- E-Commerce @ Kohl's Department Stores
Operations Supervisor - E-commerce @ Kohl's Department Stores
Executive Team Leader @ Target Corporation
Bachelor of Arts (B.A.), Biology, General @
I am a retail professional with a large amount of experience in multiple sectors. With knowledge of luxury retail, specialty retail, discount retail, and retail e-commerce operations it has allowed for a growth of knowledge. I have a passion for retail business as it refers to driving sales and operational performance objectives. My goal is to develop
I am a retail professional with a large amount of experience in multiple sectors. With knowledge of luxury retail, specialty retail, discount retail, and retail e-commerce operations it has allowed for a growth of knowledge. I have a passion for retail business as it refers to driving sales and operational performance objectives. My goal is to develop and have growth within companies. I am always learning and broadening my knowledge of the industry and what it has to offer.
Manager of Operations- E-Commerce @ Responsible for managing building daily goals and meet customer online order demand for company service level agreement. Performance manage supervisor team to ensure department goals are met with UPH/CPH expectations. Ensure building staffing output hit daily corporate targets of cost and profitability. Have strong focus on supervisor development and growth through open and honest communication and fostering team partnerships. Primary goal is to drive quality, efficiency, and safety standards to meet company initiatives. From March 2015 to Present (9 months) Baltimore, MarylandOperations Supervisor - E-commerce @ Manage teams to receive and sort merchandise for e-commerce distribution. Performance manage teams to execute daily CPH and vendor compliance goals. Analyze reports to maintain accurate vendor shipments. Report all discrepancies and adjustments to corporate buying offices for accurate billing. Partner with fellow executives to ensure all merchandise is located accurately for online customer demand. Ensure proper staffing is communicated to upper management teams to execute daily receiving demands.
Execute daily outbound goal through team accountability and driving results. Run teams of up to 350 associates to pack customer orders both accurately and maintain high quality standards. Ensured all orders were shipped with 48 hour shipment window. Collaborated with peers to create inclusive atmosphere to move product through the operation efficiently to meet daily outbound target. Partnered with all carrier companies on pick up and drop off shipment schedules daily. From August 2012 to March 2015 (2 years 8 months) San Bernardino, CaliforniaExecutive Team Leader @ Responsible for managing sales floor department managers, analysis of sales growth and opportunity, scheduling, data integrity, food safety protocol auditor, and presentation planogram auditor. Maintain sales floor presentation and overall brand to increase sales comp percentages through accurate scheduling and brand management. From November 2010 to August 2012 (1 year 10 months) West Hills, CaliforniaAssistant Store Manager @ Organizing and maintaining store operations including shipments, stock, scheduling, training, merchandising, visuals/window displays, and analyzing sales. Maintain the stores everyday tasks with and independent of store manager. From April 2010 to November 2010 (8 months) Management Intern @ Applying knowledge based skills in customer fit analysis on sales floor. Assisting managers in creating schedules, walk lists, daily goals, floor set-up, and re-merchandising sales floors to meet desired buyer and regional approval during store events. From April 2009 to May 2010 (1 year 2 months) Los Angeles, CA
Associate of Arts (A.A.), Merchandise Marketing @ Fashion Institute of Design & Merchandising From 2008 to 2009 Bachelor of Arts (B.A.), Biology, General @ Occidental College From 2004 to 2008 Shana Edmond is skilled in: Retail, Merchandising, Sales, Management, Training, Leadership, Sales Management, E-commerce, Store Operations, Process Scheduler, Analysis, Visual Merchandising, Brand Management, Apparel, Microsoft Office, Microsoft Excel, Store Management, Time Management, Strategic Planning, PowerPoint, Customer Service, Team Building, Recruiting, Inventory Management
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