Shaila Jyoti's Email Addresses & Phone Numbers

📖 Summary

Software Engineer 3, Quality @ eBay • Supporting the business critical Order Management System (OMS) by designing and developing regression testing framework.• Enhancing capabilities of OMS by delivering new features with 100% test coverage in Java resulting in timely release and defect free product.• Collaborating heavily with other internal teams to successfully deliver high quality product.• Ensuring scalability and performance to serve tens of millions of requests each day.• Stabilizing and increasing the coverage of regression test suite.• Creating and maintaining Jenkins CI job, ECD pipeline and SonarQube test coverage report. San Jose, CaliforniaSr. Mobile Test Automation Engineer @ Target • Developed and documented product-level acceptance conditions for initial release of the Goldfish iOS application and designed test cases for Build Verification Testing (BVT). • Tested application in an agile environment and conformed to business requirements.• Made an essential contribution to API testing framework using Python. From 2016 to 2017 (1 year) Sunnyvale, CAQE Automation Engineer @ TiVo • Designed and developed test automation scripts for Web Portal using Perl bindings of Selenium WebDriver.• Developed new Perl libraries and test scripts for various test scenarios, and executed scripts under the control of QWARTS Test Automation Framework (Eclipse plugin).• Executed and maintained automated scripts to validate TiVo Portal against different browsers.• Participated in code reviews using Code Collaborator and commit code in Perforce. From 2016 to 2016 (less than a year) San Jose, CASoftware Engineer in Quality @ Intuit • Tested Mint.com, a web-based personal financial management service, and ensured delivering quality product.• Tested Mint mobile app on both iOS and Android platform and delivered app with higher quality on time.• Wrote automated test cases for Mint mobile app using Appium and Java for Android platform.• Wrote automated test cases for Mint mobile app using KIF framework and Swift for iOS platform. From 2016 to 2016 (less than a year) Mountain View, CaliforniaSenior Staff Engineer SQA Mobile @ Western Digital • Tested mobile applications (WD My Cloud, WD Remote, WD Photos) on iOS and Android platform to allow users to access WD NAS, WD TV and My Passport Wireless devices• Developed test scripts for Android mobile app automation using Java, Appium and TestNG• Executed automated scripts in different mobile devices and generated results for reporting.• Prepared test strategy and designed test cases for different projects that resulted in flawless testing environment• Debugged issues using Xcode for iOS and DDMS for Android and provided adequate info when reporting issues• Coordinated between QA team members with day to day QA activities, distributed tasks within the team, mentored new employees and generated report for the upper management• Coordinated with the development team as well as off-shore team to improve the quality of the product and discussed usability issues• Prioritized day to day QA tasks and provided development team with the list of important issues for fixes• Created WiKi and Confluence pages to preserve important work-related document for future reference• Generated various test data with large number of data set using Bash/Shell Script and enabled QA team to execute extended performance/stress testing• Configured Linux based devices using Linux commands• Met deadlines as well as ensured quality product deployment to the mobile app market• Worked under agile environment From 2011 to 2015 (4 years) Mountain View, CASoftware Testing Specialist @ BlackBerry • Designed and maintained over 90% of the total test cases in Mercury Quality Center (MQC) that helped the company support Mac users to sync personal data and music between Mac applications and BlackBerry smartphone • Took the initiatives to update test case repository upon requirement changes throughout different life cycle of the product that kept other team members up-to-date with the product• Tested and verified the product intensively on different Mac machines with different versions of Mac OS and confirmed seamless operation of the product for various Mac users• Performed smoke test as well as functional test on every software build of the product using various BlackBerry models with various BlackBerry OSes and ensured software realiablity• Debugged issues using Syncrospector and provided Dev team with the useful info about syncing behavior• Reported the highest number of issues in DevTrack and MKS Integrity among the team and helped development team to fix the issues and deliver product on time • Always spent time for regression and ad-hoc testing of the product aside from the regular assigned job to find more issues and software breakings• Prioritized tasks and always finished them in a timely fashion• Took initiatives to build a friendly team environment by organizing different team events From 2008 to 2011 (3 years) Waterloo, ON, CanadaSoftware Tester @ Practice Solutions Software Inc. • Performed smoke, functional, regression, integration, system and load/performance testing, and ensured delivery of high quality products for the medical professionals• Reported software defects with enough information and suggestions using Bugzilla and facilitated development team in understanding, locating and resolving errors in software• Prioritized tasks to meet aggressive project timelines and contributed towards the company being accredited for Government funding • Proposed QA process improvement techniques that were incorporated into the existing QA system and improved workflow efficiencies within the team• Executed test cases in Windows XP/Vista as well as Mac operating system according to the requirements of different provinces and detected OS and province specific bugs• Conducted tests in different client-server environments and confirmed seamless operation• Maintained open communication with development and technical support departments, and enabled quick responses to clients• Acted as primary QA contact in assessing severity impact; coordinated with development and QA teams to expedite in troubleshooting and resolving issues, and minimized downtime From 2006 to 2008 (2 years) Quality Assurance Analyst @ SlipStream Data Inc. (A subsidiary of BlackBerry) • Developed test scripts for automated testing using Rational Robot and reduced test time for recurring tasks• Performed tests across multiple Windows versions with various communication platforms including dial-up and wireless connection, and confirmed consistency of performance• Tested application on different versions of different browsers and ensured compatibility• Updated and maintained an online end-user support guide which outlined system specifications and compatibility requirements, and reduced calls to customer support• Performed tests on company-implemented browser and confirmed usability across different mobile platforms From 2005 to 2006 (1 year) Research Assistant @ Dept. of Computer Science, Prairie View A&M University • Proposed an Ant Colony Optimization based routing algorithm for communication networks and demonstrated significant improvement over previous algorithms• Served as an Instructor and taught Introduction to Computer Education course to the undergraduate students, and created a positive transfer of knowledge• Upgraded and maintained computer hardware and software in laboratories, and ensured functionality of equipments for graduate students• Acted as a Help Desk Assistant, and helped students to resolve their laboratory and network related problems From January 2003 to May 2005 (2 years 5 months)