Richard MBA's Email Addresses & Phone Numbers

Specialties: Datacenter Virtualization, IT Automation, Systems Design & Infrastructure Planning, IT Project Management, Windows and Linux Server Administration.Operations Engineer (Systems Engineer II) @ Responsible for maintaining customer infrastructure and providing operations as a service. Day to day duties include taking escalations for the following technologies: VMware, KVM, Hyper-V, Xen, Citrix XenServer, F5, Cisco, Ubuntu, CentOS, Windows Server,...

Specialties: Datacenter Virtualization, IT Automation, Systems Design & Infrastructure Planning, IT Project Management, Windows and Linux Server Administration.Operations Engineer (Systems Engineer II) @ Responsible for maintaining customer infrastructure and providing operations as a service. Day to day duties include taking escalations for the following technologies: VMware, KVM, Hyper-V, Xen, Citrix XenServer, F5, Cisco, Ubuntu, CentOS, Windows Server, Nagios, etc. Project work includes hardware and systems turn ups & decomissioning, hardware and software maintenance, and creation and maintenance of documentation. From July 2015 to Present (6 months) Portland, Oregon AreaCustomer Service Systems Administrator @ Responsible for server administration for clients of Peak's Operations as a Service. Day to day duties include Linux and Windows server administration, server provisioning/decomissioning, hardware and software maintenance, virtualization projects/administration (Citrix XenServer, Hyper-V, and VMware), monitoring, and adding/maintaining documentation. From April 2015 to July 2015 (4 months) Systems Administrator @ Responsible for planning, implementation, and administration of information technology systems. Administration of Linux & Windows production servers in a highly virtualized datacenter environment, including server administration for Causeway (cloud based SaaS collaboration software). Maintenance and infrastructure improvements on critical information systems including Active Directory, Exchange, Lync Server, Amazon AWS, VMware vCenter, Puppet, and Linux LAMP stack. Additional duties include maintaining high availability, backups, infrastructure monitoring, and disaster recovery planning. From December 2013 to April 2015 (1 year 5 months) Remote Support Engineer @ 2nd level software support for 60 printers ranging in size and function. Troubleshooting network environments with Mac, PC, Linux, Server OS platforms, etc. Troubleshooting print driver settings and application level printing functions from office and design applications. Validating and troubleshooting outgoing email configurations, setting up SMB shares, and FTP server functionality. Subject matter expert in Microsoft desktop and server. From August 2012 to December 2013 (1 year 5 months) Client Technical Assistance Support Technician @ End user support for e-learning curriculum and labs. Validation/QA testing for new courseware. From April 2008 to August 2012 (4 years 5 months) Master of Business Administration (MBA), Business Information Technology Management @ Western Governors University From 2012 to 2014 Bachelor of Science (B.S.), Business Information Technology Management @ Western Governors University From 2008 to 2012 Richard MBA is skilled in: System Administration, Virtualization, Linux, Windows Server, Hyper-V, VMware, Citrix XenServer, Active Directory, Technical Support, Servers, Troubleshooting, Disaster Recovery, Windows 7, Networking, Printers