Graduate Assistant - System Administrator @ - Maintain the various types of servers (primarily web and proxy servers on linux platforms) and troubleshoot any problems that may come up in the data centers. - Experience with various types of configuration management (puppet), infrastructure management (Nagios) and version control (SVN) software. - Test out new applications and configurations in controlled environments to ensure real-world deployments go smoothly - Work on integrating new devices (like F5 load balancers or Palo Alto Networks firewalls) into the existing network. - Write bash and python scripts to automate some of the day-to-day tasks. - Experience with vRealize Orchestrator to automate creation of new virtual machines. - Created a backup solution for backing up important files in certain servers (using a combination of bash and expect shells) From May 2014 to Present (1 year 7 months) Washington D.C. Metro AreaCSE-II - Technical Services @ - Front and back-end coding support of Cisco’s Unified Communications applications with specialization in Contact Center. - Supported integrations to various other applications like content management, email servers, and chat servers - Troubleshoot advanced database issues with Informix and SQL Server in both Linux and Windows systems. - Worked as the highest point of escalation in technical support as part of the backbone Cisco TAC team. - Experience in configuring large enterprise level VoIP systems and medium business level data networks. - Extensive support in the web Tomcat component of these applications. - Basic knowledge of the functioning of UCS systems with VMware virtualization. - Worked directly with the product engineering team to file multiple defects, advised on product enhancement, and tested new iterations for the Unified Contact Center Express. - Experience with troubleshooting DNS and DHCP issues - Resolved many critical cases for vital systems like those of U.S. Army, Indian Air Force, HSBC Bank and Kaiser Permanente. From July 2011 to July 2013 (2 years 1 month)

Master of Science (M.Sc.), Telecommunications Engineering @ University of Maryland College Park From 2013 to 2015 Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering @ Vellore Institute of Technology From 2007 to 2011 Mohana Sunkara is skilled in: VLAN, Routing, Cisco VoIP, Java, System Administration, Python, Server Administration, Bash, Red Hat Linux, CentOS, DNS, DHCP, Nagios, Tortoise SVN, Network Load Balancing, VPN, VMware Infrastructure, Domain Controller, Shell Scripting