Mohamed Kerr's Email Addresses & Phone Numbers

📖 Summary

Client Services Executive, Dell Managed Services @ Dell Lead executive on IT managed services accounts valued at $15 million annually supporting $150 million in hardware business. Responsible for account growth, customer satisfaction, profit targets, and retention. From 2009 to 2014 (5 years) Sr. Manager, Business IT Portfolio Management @ Dell Managed 20 person team and $55 million budget to prioritize and implement IT investments for global Consumer business. Responsible to define detailed user requirements, project scoping, staffing, and on time delivery. From 2007 to 2009 (2 years) Brand Manager, Dell Services @ Dell Responsible for all services messaging and marketing for global commercial customers in Dell's enterprise customer segment. Initiated marketing and demand generation program, customer executive briefings, sales education and training, and large opportunity sales support. From 1998 to 2000 (2 years) Business Development Leader, Professional Services @ FIS Manage team of global professional services professionals to support financial industry customers grow their business. Support the Risk, Credit, & Lending professional services division within FIS. Austin, Texas Metropolitan AreaBusiness Development Director, North America Channel Financing @ Dell Led the North America partner financing programs for all channel re-seller & distribution partners. Grew program revenues from $3 billion to $12 billion in 3.5 years resulting in a 48% annual growth rate. Increased credit capacity for re-seller & distribution partners on average by 220% to enable profitable growth and liquidity in channel. Expanded revenue for leasing solutions through training & marketing programs. Managed partnerships with third party financing institutions to reduce costs through competitive bidding. Managed financing portfolio credit guarantees which ranged from $125M to $200M annually, managed risk maniacally resulting in financing losses far lower then industry average (only 1 loss under $2M in over 3.5 years). From January 2016 to September 2019 (3 years 9 months) Austin, Texas AreaClient Services Executive, Dell & Accenture Global Alliance @ Dell Lead executive for presales & delivery of $2 billion alliance. Led implementation of North America & Europe alliance agreement to deploy training, tools, and resources required to staff and support opportunity management and join field selling. From 2014 to 2016 (2 years) Austin, Texas AreaSr. Manager, Managed Service Offer Development and Partner Management @ Dell Led team of 16 full time & contract vendors to create & standardize offerings for Dell Managed Services business supporting $328 million in revenue. From 2005 to 2007 (2 years) Regional Services Sales Manager @ Dell Lead national sales team responsible for selling professional & and managed services to federal, state & local government accounts. From 2003 to 2005 (2 years) Alliance Manager, EDS and IBM Global Services Alliance @ Dell Managed team responsible for the Dell relationship with EDS and launched desktop outsourcing offering and strategy for Dell's entry into Managed Services. Defined offers, created delivery capabilities, supported sales and proposal management.Managed Dell Services relationship with IBM Global Services. Responsible for sales engagement model, joint opportunity pipeline, revenue growth plans, and communication plans. From 2000 to 2003 (3 years)