Executive Assistant/Operations Manager @ From November 2013 to June 2015 (1 year 8 months) Office Manager @ • Built working relationships with building management and outside vendors. • Main point of contact for all office building issues: cooling/heating, restrooms, lights, projectors, etc. • Analyzed current expenses and cut unnecessary costs by consolidating vendor invoices and negotiating contract pricing. • Coordinated internal office events. • Ownership of reception and common office areas to ensure the appearance met the standards of the office aesthetic. • Spearheaded vendor transition for SF headquarters saving the company $50,000 annually while improving employee options for mini kitchens. From December 2012 to August 2013 (9 months) San Francisco, CAAdministrative Assistant @ • Heavy calendar management and coordination between clients and internal team meetings for the Controller. • Supported accounting team with various projects including calculation of fixed assets, composition of internal audit memos and tracking of project timelines. o Coordinated with vendors to set up preliminary demos and follow up analysis sessions. • Managed corporate cards and expense all items. • Assisted with Accounts Payable with invoice management. • Intricate travel planning including Air, Hotel, Ground Transport, Dinner Parties and various events. From December 2011 to November 2012 (1 year) San Francisco, CAExecutive Assistant to the EVP of Marketing @ • Support EVP and Marketing department, including management of calendars, travel, expenses, composing and editing of internal and external correspondence • Co-planning of guerilla marketing activities for our new service launch- developing concepts and timelines, managing and participating in production and execution of these campaigns • Conducting market research for our new service to develop a campaign targeting small businesses o Meeting business owners one-on-one to introduce them to the service, collecting data on Internet usage in relation to office productivity and wellness o Developing and designing marketing collateral for the campaign From December 2010 to July 2011 (8 months) Executive Assistant to the CTO @ • Managed daily schedule of CTO’s office– coordinated meetings, travel arrangements, interviews, lunches and small events for engineering team • Started monthly New Hire Orientation program, which consisted of presentations of the company history, products and overall DNS information with all the company’s high-level executives • Produced introductory videos of eight student intern finalists to be presented at the annual Global Customer Conference in New York City From February 2010 to December 2010 (11 months) Event Coordinator @ • Provided administrative support to the COO: scheduling/coordinating calendar, correspondence, expenses, email and telephone calls • Coordinated venue, catering, audio-visual and administrative logistics for events with clients such as Amazon, Microsoft, Qualcomm, Salesforce.com and the Northern California Chapter of the Young Presidents Organization. • Managed all activities prior to and during events with startups, universities, and international agencies, including MIT, Cornell University, Columbia University, Stanford University, Barcelona Chamber of Commerce, Enterprise Estonia, Invest Czech, Zanox and ANZA Tech • Directed the planning and execution of internal catering events serving from 20-500 guests, including prominent venture capital partners • Managed projects with budgets of up to $20,000 while building and maintaining relationships with vendors to negotiate competitive pricing on equipment and staffing • Managed event division sales, billing, profit and loss reports and collections From April 2008 to January 2010 (1 year 10 months)

Bachelor of Arts in Mass Communications, Media Management @ Menlo College From 2004 to 2008 Bachelor's degree, Mass Communication/Media Studies @ Menlo College From 2004 to 2008 Michelle Chang is skilled in: Microsoft Office, Mac OS X, Windows, Adobe Creative Suite, Final Cut Pro, Business Development, OS X, Event Planning, Analysis, Marketing, Management, Office Management, Project Planning, Sales, Salesforce.com, Time Management, Start-ups, Market Research, Editing, Project Management, Microsoft Excel, Networking, Budgets, Negotiation, Social Media, Social Networking, Social Media Marketing, Event Management