A senior consulting and systems engineer with broad and deep technological knowledge that has the ability to architect a solution by mapping business problems to end-to-end technology solutions. Effective engagement in dialogue with senior-level engineers, executives, and decision makers while focusing on the development of business agility and value, and demonstrating a depth of knowledge and experience surrounding systems and management technologies.
Highly experienced in managing projects throughout the entire lifecycle process which includes managing multi-phase, multi-dimentional, and multi-resource projects while maintaining overall business satisfaction. Also, proven success in translating business requirements into engineering requirements through the facilitation of various technologies such as:
• Virtualization with Microsoft Hyper-V and VMWare ESXi
• Microsoft Server Technologies with Active Directory Domain Services (ADDS), Distributed File System (DFS), Clusters, Lightweight Directory Services (LDAP), Active Directory Federation Services (ADFS), Web Server (IIS), File Services, Remote Desktop Services (RDP).
• Networking Technologies with Firewalls and Security
• Scripting and Logic with VB, SQL, Java, and Batch
• Backup and Disaster Recovery with CammVault Simpana, HP Data Protector, HP Connected Backup, and HP LiveVault
• Storage Technologies with EquaLogic, 3Par, NetApp, BlueArc, Data Domain
• Data Management and Administration with SQL Server
Senior Professional Services Consulting Engineer @ • Help drive implementation efforts for multiple projects in varying phases of implementation simultaneously.
• Meet directly with client's business users to help identify project objectives and business requirements; and technical requirements.
• Work within overall project plan, scope, and schedule.
• Participate in providing feedback to customers and creating structured documentation, including specifications and weekly status reports.
• Create custom scripts for high level enterprise environments working with SAN storage.
• Analyze Systems issues to find root cause analysis.
• Work with client on configuration and implementation options based on best practices.
• Participate in the business requirements gathering process for client customization.
• Participate in customization design sessions with the client and project team.
• Support solution installation, customization, testing, and deployment, including preparation of test scenarios.
• Provide oversight to client user acceptance testing.
• Act as a technical mentor for clients in transferring solution critical knowledge.
• Ensure that all implementation methodology deliverables are complete and on-time.
• Generates timely project status, time, and expense reports as requested by management.
• Stage virtual environments with ESXi, replicating production environments, for software testing in POC and Pilot stages.
• Architect and implement HP Autonomy Enterprise solutions in large enterprise environments with 10,000+ users.
• Develop advanced automation scripts for customers using Batch, VB, SQL, and Java for mass deployments of agents, data restoration, account registration, and other advanced tasks.
• Work with IIS and Apache for integrating SSO through third party SAML authentication using MS-ADFS.
• Manage projects upon receiving the SOW providing site audit analysis, requirements, conference calls, time mgt through the scope of the project, billable hours, project execution, and closing the project. From September 2013 to Present (2 years 2 months) Certified Systems Engineer @ Set multiplexing strategies in place for enabling multi streaming to tape libraries for non-sequential backups. Integrate Snap Copy for a point-in-time recovery backup. Set policies surrounding the number of sreams, copy precedence, content indexing, dedupe block factor, and stream randomization.
Integrate Round Robin for increased availability, failover capability, and resource availability. Implementing replication for reduced peak loading of the data transfer through the data pipe and availability as a failover strategy. Troubleshooting DNS issues around nodes within a networking environment. Altering host files and setting up Data Interface Pairs (DIPS) for environments not using DNS. Troubleshooting port issues and socket connections at the networking layer. Utilizing volume shadow copy services (VSS) for system state backup and the quiescing of processes for system and user locked files. Implement one-way and two-way firewalls for persistent and ondemand connections between nodes. Implement firewalls through proxy servers and gateways for port forwarding inbound and outbound connections.
Implementing Synthetic Full backups over the WAN to to meet backup windows for time constraints. Using GxTail or WinGrep to decipher code to troubleshoot issues. The use of Wireshark to monitor packets and network activity. Using perfmon to monitor environmental, local, or centralized network or hardware issues. Use of the registry to alter configuration setting manually based on environmental factors. Create automated scripts for customers to alter registry settings. Expert use and of the Windows Command line.
Troubleshooting Hyper-Visor virtualization issues surround Cluster Shared Volumes (CSVs) for resource and failover availability between hosts and VMs. Use of the Hyper-V MMC snap-in for correcting issues related to hosts and VMs. Strong understanding of redirected mode with backups of Hyper-Visor using VSA agents. From January 2012 to September 2013 (1 year 9 months) New JerseyConsulting Engineer @ • Installation and configuration of all Windows Server OS's (Microsoft Windows 2000 & 2003, 2008)
• Install and setup VMware ESXi 5.0 and create virtual machines within network environment
• Setup VMware data store for software installs and snapshots for backups
• Setup Dell Server Admin for web-based GUI monitoring.
• Use of procmon to monitor processes for stbalizing servers in the network
• Setup ACL's for network shares through UNC paths on the network and WAN
• Automate drive mapping for specified users.
• Setup domains for connecting RDP sessions to terminal servers
• Setup network security based on company policies and procedures
• Active Directory/Group Policy Management, DNS, DHCP
• Troubleshooting and repairing Windows Servers 2k8 and 2k3
• Configure backups in accordance to the defined strategy
• Administer Symantec Backup Exec and other enterprise backup utilities
• STRONG Microsoft Exchange Server knowledge. Installs, configurations, deployments, troubleshooting (Exchange Server 2007/2010)
• Capacity planning for data centers including SAN and NAS deployments
• Scripting and automating processes
• Deploying updates with Systems Management Server or System Center Configuration Manager
• Business Continuity Design and Implementation
• SPAM filtering Virus control (Barracuda SPAM firewall)
• Create VPN/Remote Access Technologies
• Mobile technologies
• Disaster Recovery
• Client Imaging
• Wireless LAN
• Integrate TCP/IP and network topologies
• Procedure Development
• Technical Writing
• Administration network monitoring tools
• Security configuration with Windows
• Microsoft security patch management
• Design, implement and support MPLS, T1, T3, and other Telco circuits
• Maintain network throughput with hardware peripherals .
• Setup Barracuda backup servers and implement them into the environment.
• Administer Barracuda backup jobs through web-based GUI From July 2011 to December 2011 (6 months) New JerseyConsulting Engineer @ • Migrate multiple database structures from one source to another and ensure networking connection is established at the upper networking layer.
• Install Domain Controller servers, File and Print servers, Application servers, Terminal servers, and Exchange servers in business environments to meet business needs.
• Install Virtual Servers with VMware Vsphere Hypervisor ESXi to run Windows Server 2008 r2.
• Create scripts in order to automate certain processes on a server to meet business needs (Backups, shutdowns, etc)
• Set firewall settings permissible for inbound/ outbound connections through TCP for applications to connect to their required database.
• Use Wireshark to troubleshoot network related issues and to assess viral infections.
• Manage Microsoft 365 Hosted Exchange accounts to ensure email-related issues are resolved.
• Run queries (data analysis) from SQL to generate reports that deliver reliable information for business decisions.
• Manage security for network users though Active Directory and Group Policy on Windows Server 2003/ 2008 r2.
• Install Watch Guard Firewalls by creating a VPN Tunnel to create WAN environments.
• Set up Citrix accounts to ensure end users have proper connection to work computers from outside of the network.
• Created and maintained exchange mailboxes, exchange calendars, exchange distribution lists, and special exchange accounts.
• Install company servers and run testing to validate that DHCP, DNS, Active Directory, Exchange, Group Policy, TCP/IP, and back-ups are implemented and successful.
• Implement NAS back-up systems by assigning static IP address outside of DHCP scope in order to run daily back-ups for companies and integrate APC battery back-ups for protection of server and data.
• Strong understanding of RAID storage controllers and their operations with striping, mirroring, and parity redundancy.
• Strong understanding of how firewalls work with networks and how VPN’s allow for a secure connection. From 2010 to 2011 (1 year) IT Administrator @ • Define, analyze, design, construct, and manage information through Enterprise Resource Planning (ERP) system.
• Configure client level software, modify software configuration, and perform basic configuration management functions.
• Perform initial client workstation diagnostics and troubleshooting of client workstations assigned to them.
• Assisted the Engineering manager in the performance of all IT related issues, including installation, testing, and maintenance of software (Made-2-Manage ERP, MS Office Suite, Antivirus, and other authorized programs) and hardware (employee card readers, internal & external hard drives, CD ROMS, memory, audio/ visual, etc.).
• Implement client workstation software patches, security fixes, and service releases.
• Installed and/or performed maintenance on CPUs, memory, CD ROM writers, DVD burners, keyboards, mice, CRT/LCD monitors, laser printers, scanners, digital scanners, and other external hardware.
• Perform E-mail management, when technically feasible, to create public, personal, and private accounts.
• Decipher user technical problems in order to communicate an efficient resolution.
• Perform diagnostic technician monitoring of the network and manage database/ file structures.
• Resolved installation problems, identified and mitigated security vulnerabilities and risks, and maintained server integrity and availability.
• Created and maintained exchange mailboxes, exchange calendars, exchange distribution lists, and special exchange accounts. From July 2008 to August 2010 (2 years 2 months) Naples, FL
Microsoft Certified Training, 10775A Administering SQL Server 2012 Databases @ Global Knowledge From 2014 to 2014 Master's Degree, Computer and Information Sciences, 3.5 @ Florida Institute of Technology From 2011 to 2013 Bachelor of Arts @ Millersville University of Pennsylvania From 2006 to 2010 Computer Engineering @ Florida Gulf Coast University From 2008 to 2009 Mark Stewart is skilled in: VMware, DNS, Hyper-V, NetApp Filers, Enterprise Architecture, ADDS, Windows Server..., VMware ESXi, CommVault Simpana, DFS Replication, DFS Namespace, IIS, Apache, Tomcat 5, SAN Array Management, File Archiving, File Share Management, 3PAR, VSS, EqualLogic, Network Engineering, Snap Protect, Python, Software Testing, WDS, Compellent, Nimble, Performance Analysis, Performance Tuning, Root Cause Analysis, Technical Documentation, Microsoft Dynamics, Log Analysis, Problem Solving, Customer Relations..., FTP, Process Control, WinDbg, Debugging, Microsoft SQL Server, Java, Data Domain, Scripting, HP Data Protector, HP Connected Backup, HP LiveVault, Microsoft Cluster, Firewalls, Active Directory, Cloud Computing