Energetic, passionate and driven Full Stack Software Engineer w/10+ years experience (2 years professionally) interested in continuing to work with cutting edge technologies on the web using the .NET stack. Works well in both individual and group development environments, and am an effective writer and oral communicator. Proven ability to balance multiple workloads to accomplish a wide array of tasks on/ahead of schedule. Challenges of working on complex systems and new technologies are welcomed. In addition to having a track record for innovation and fast learning in the tech world, I also enjoy playing in a co-ed softball league, camping, hiking, golf, cooking, home improvement/remodeling projects, and traveling.

Senior Software Engineer @ From July 2015 to Present (6 months) Software Engineer @ From May 2013 to July 2015 (2 years 3 months) Business Analyst @ From July 2010 to May 2013 (2 years 11 months) AVP; Business Technology Integration Consultant @ - Participated in strategic planning and designed approach at an estimated $500K to merge all Bank of America and Merrill Lynch annuity and insurance systems and processes - Planned & coordinated twice yearly software upgrades plus intermittent patches of vendor software - Designed SQL & web application solutions to enhance annuity processing inefficiencies through standardization and automation - Developed and wrote advanced SQL queries, cursors and procedures - Applied Six Sigma concepts and processes to project planning and documentation - Developed and executed on multiple Business Requirement, Design, and Test Case documents - Supervised and tracked System Integration and User Acceptance Testing - Provided business analyst support & utilized advanced SQL querying skills in the research, identification, and resolution to production issues in a prompt and effective manner - Managed responsibilities and deliverables across a virtual team - Supported and maintained positive business, technology and vendor relationships From January 2008 to July 2010 (2 years 7 months) Officer; Business Technology Analyst @ - Led a team comprised of representatives from over 20 applications which coordinated Office of Supervisory Jurisdiction (OSJ) associate transfers and organizational hierarchy modifications - Refined management process used to govern the OSJ Move team, as well as implemented new operational request forms based on customer and business partner feedback - Managed vendor relationship and served as the brokerage statement technology liaison during the successful implementation of the $3.5 M North East Combined Statement Rollout Project - Provided business analyst support in the research, identification, and resolution of production issues in a prompt and effective manner - Created and maintained Executive Operation Support Dashboard - Ran, revised, improved and documented the Office of Foreign Asset Control exception process From July 2006 to December 2007 (1 year 6 months) Computer Technician @ - Fixed reported bugs on user computers/server; kept software/security up to date - Assisted in migrations from Windows 2000 Server to Windows 2003 Server - Developed new website graphic template design - Wrote database queries in Microsoft Access From February 2006 to May 2006 (4 months) IMLP Intern - Project Manager @ - Managed initial rollout of Business Objects Ad Hoc Query software tool to Sensing worldwide sites - Worked with Business Analyst support team to rewrite Business Object universes to align with the business reporting needs for Oracle Applications - Learned Oracle Applications, R.11.5.9, functionality and table structures - Trained in and gained understanding of Six Sigma/DMAIC processes and concepts - Worked with IT Sarbanes Oxley compliance team to gather system control documentation and review of user access and restrictions From June 2005 to August 2005 (3 months) SQL Developer Intern @ - Worked with team of professionals to upgrade company server from SQL 6.5 to SQL 2K. - Wrote functions and procedures used to communicate with front end users and databases. - Analyzed and rewrote code in SQL. - Built, fixed, and improved front-end applications for first hand users. From June 2004 to May 2005 (1 year)

Bachelor of Arts (cum laude), Computer Science, Film Studies @ Boston College From 2002 to 2006 Mark Faga is skilled in: Visio, SQL, HTML, Microsoft SQL Server, Databases, Java, Visual Basic, MySQL, Integration, Windows, PHP, Access, Project Management, SharePoint, Data Analysis