VMware Certified Associate Cloud (VCA-Cloud) Data Center Virtualization (VCA-DCV) Workforce Mobility (VCA-WM) VMware vCenter 4x and 5x VMware View 5.0 and 5.1 vCenter Operation Manager Windows Server 2000 through 2012 Exchange 2003, 2007, 2010 in single server and multi-server environments including design and build as well as administration Active Directory: Management, Design and troubleshooting Dell Kace Microsoft Office 365 Microsoft 2012 Hyper-V Powershell: Command, scripting and module creation Standard windows roles and features including: File Services, IIS, WSUS, DFS, DHCP Dell Server and storage hardware: Including blade and rack mount hardware, Dell Compellent series 30 and 40 controllers and dell equallogic Cisco UCS Management and installation, configuration NetApp C-Mode basic administration Advanced Windows DNS concepts Sharepoint 2010 installation and configuration Basic Microsoft SQL administration Microsoft System Center 2012 Veeam One Symantec Backup exec Parallels Virtualozzo Containers Barracuda Spam filters, hardware and virtual Asigra Cloud backup Infrastructure, environment and storages design structures including Service Oriented Architecture, Tiered Information Systems and the Software Defined Data Center Solarwinds Growth and Capacity planning Team management, Directing and assisting engineers to plan and complete projects with the lowest possible down time

Systems Engineer @ • Day to day management of Active directory Infrastructure in a 1500 plus user environment covering over 10 locations • Day to Day management of VMware vCenter 5 environment including over 30 hosts and over 400 virtual machines • Day to day management of a 4 server Microsoft Exchange 2010 environment • Member of the Design team for a new Microsoft Server 2008 R2 Remote Desktop Services farm with Web based access • Member of the infrastructure team for Windows systems and VMware 5.1 environments in the New Jersey Datacenter • Member of the Design proposal team for Server 2012 implementation • Design and implementation lead for the new Exchange 2013 migration • Assist in resolution and training for the Help Desk • Responsible for basic Red Hat 6 (Santiago) monitoring and tasks • Change management reviewer prior to CAB voting • Root cause analysis reporting From February 2013 to August 2013 (7 months) Sr. Windows Engineer @ • Systems, Storage and Virtualization Sr. Architect for Effortless Office. Responsible for design, testing and implementation for hardware and software installation and configuration. Planning and documentation for customer federation guidelines. Install and configuration of the management environment. Environment consists of 50+ management servers and is planned for 60,000 client virtualized components. Primary engineer for all server components. • Responsible for Effortless Office engineers in regards to projects and client issue resolution • Responsible for design on new client software infrastructure environments • Domain upgrades including OS, exchange and additional components • Configure hosted environments for clients which included moving a 500 plus user environment from five 2003 exchange servers to a two server hosted exchange 2010 environment • Designed a new MSP Cloud based backup solution • Work with customer networks ranging from one server to 30 server environments • Work in environments with multiple compliance requirements • Assist in managing company and client SAN and NAS architectures. • Complete company required training to retain vendor relationships • Involvement in all stages of client environment management from initial meeting and design to daily management. • Software upgrades, such as BES for multiple public companies • Assist field engineers with issues on client networks requiring a deep understanding of software systems From October 2010 to November 2012 (2 years 2 months) System Administrator @ • Redesigned the windows infrastructure to be more efficient with higher uptime and reduce administration needs • Configure Exchange 2010 to bring email in-house and move from a hosted solution. • Redesign existing 3rd part line of business implementations and bring new software in-house. • Test Hosted solutions for new line of business application • Quote and spec new hardware and software solutions • Migrate environment to new hardware and software platforms From June 2010 to October 2010 (5 months) Las Vegas, Nevada AreaSystem Administrator @ • Managed customer networks consisting of 5 to 500 users in many fields including; Real Estate, Mortgage, Medical, Legal, Construction, Restaurant and Bar, Hospitality, Tax, Staffing and Non Profit. • One of two primary onsite administrators for Echelon resorts during pre-build and early build phase covering desk-side to server management as well as software roll-outs. • Design new network hardware and software implementations • Plan strategies and deploy resources for customer projects • Diagnose and troubleshoot infrastructure problems • Implement server hardware and software upgrades in a virtual and traditional environment • Troubleshoot a failed Exchange 2003 to 2007 migration • Perform network IP cutovers • Perform customer office moves • Worked on a team to install and deploy a new Shortel VoIP system • Setup and install exchange 2007 and 2010 • Install Fortinet and SonicWall Firewalls • Configure and install Foundry layer 2 and 3 devices with multiple VLAN configurations • Create and maintain customer procedural and inventory documentation • Design new internal procedures • Create new ways to maintain and monitor customer networks • Monitor and troubleshoot backup software such as Ultrabac, Symantec, Arcserv, Axcient, Offsite backup solutions and Barracuda. • Install and configure camera system viewing software • Provided end user support to client users; printer issues, network access, software problems, virus removal, file recovery and training • HP Warranty repair Accomplishments: 2008 Customer Service Award From June 2007 to June 2010 (3 years 1 month) Las Vegas, Nevada Area

Certificate, Systems Administration @ Technical From 2003 to 2004 Liam Silva is skilled in: Active Directory, VMware ESX, VMware View, NetApp, Compellent, Microsoft Exchange, System Center Suite, Microsoft SQL Server, Microsoft Office Sharepoint Server, SharePoint, 2008 R2, VMware, vSphere, Cisco Technologies, Lync