Small Business Specialist @ From July 2015 to Present (6 months) Milton Keynes, United KingdomNew Business Advisor @ From February 2015 to June 2015 (5 months) Print Solutions Specialist @ From February 2014 to February 2015 (1 year 1 month) Account Manager @ Meridian Business Support was established in 1989 and is one of the largest Multi-Award Winning, independently owned national recruitment specialists in the UK. We specialise in permanent positions, temporary assignments, executive level roles and interim and contract placements in the following seven different market sectors; Industrial, On-Site, Commercial, Construction, International, Health and Education. Meridian is active when it comes to issues affecting the recruitment industry such as the Agency Workers Regulations. Join Meridian’s AWD LinkedIn group for top tips on making sense of this European legislation. Search for ‘Agency Workers Directive’ under groups or paste the following URL into your web browser; http://www.linkedin.com/groups?about=&gid=2402438&trk=anet_ug_grppro Our recruitment specialist service is delivered via IRP accredited consultants who possess an in-depth knowledge of successful recruitment practices within Luton. Our established client base ranges from local SMEs to a range of international and blue chip clients; covering both public services and private business sectors, many of which regularly recruit their temporary and permanent staff exclusively through Meridian. For more information visit; www.meridianbs.co.uk/branch-locator From September 2013 to February 2014 (6 months) Luton, United KingdomTelesales Manager @ From July 2012 to August 2013 (1 year 2 months) Stevenage, United KingdomTelemarketing Team Leader @ In February of 2011 I was promoted to Telemarketing Team Leader due to the expansion of the Telesales department, at the beginning my duties were to liaise with the sales team on telesales related issues. Responsible for motivating, monitoring and supporting the team. Use initiative to ensure the team were working effectively and efficiently. Achieving set targets on a weekly/monthly basis. Support and coach team members/new starters. As the team got bigger I decided to create a new version of our appointment sheet to limit any errors that might be made. Each month I was responsible for creating profit and loss reports and telesales activity reports for the sales managers and divisional directors, detailing number of appointments, GP and any pipelined business. I created and implemented a new KPI sheet to monitor performance, whilst introducing a traffic light system based on the number of calls made; this quickly produced an increase in call activity throughout the team. From February 2011 to June 2012 (1 year 5 months) Luton, United KingdomPrint Solutions Advisor @ My role as telesales executive consisted of generating leads, cold calling for new business and building rapport for account management whilst ensuring targets and KPI's are met. The upkeep of the database I work from is essential to my work; all information is correctly updated and cleansed when necessary as I work from this on a daily basis. Also responsible for analysing/signing up potential/new customers to the companies telephony network. Good product knowledge and quick thinking is required whilst maintaining a professional and confident telephone manner. From April 2009 to February 2011 (1 year 11 months) Luton, United KingdomSales Executive @ Answering sales enquiries and dealing with orders, quoting prices and delivery dates, maximizing office space/office design using CAD, cold calling. In addition to this maintaining an existing customer base as well as generating new clientele. Required excellent customer communication skills. From August 2008 to February 2009 (7 months) Team Leader @ To ensure the correct procedure in the packing, maintenance, inspection and repair of equipment in accordance with the AFPSU Air Publication. Other responsibilities included Team Leader and Packers Representative, which involved supervising groups and carrying out phase checks, motivating individuals to meet their quota and help with any thoughts or concerns that work colleagues may have and putting these across to management. From July 2004 to August 2008 (4 years 2 months)

GNVQ Information Technology @ North Hertfordshire college From 1997 to 1999 Holloway School for From 1992 to 1997 Lee Chandler is skilled in: Cold Calling, Solution Selling, Sales Process, Direct Sales, B2B, Account Management, Telemarketing, Key Account Management, Sales Management, New Business Development, Sales, Selling, Recruiting, Management, Negotiation, Leadership