Twelve years’ experience in the technology industry at both small and large companies. Background in digital media. Strong analytical, problem solving and organizational skills used throughout a variety of positions including product manager, analyst, and account manager. Currently employed as a Senior Product Manager thriving in the central role between business teams and engineering teams. Direct communication
Twelve years’ experience in the technology industry at both small and large companies. Background in digital media. Strong analytical, problem solving and organizational skills used throughout a variety of positions including product manager, analyst, and account manager. Currently employed as a Senior Product Manager thriving in the central role between business teams and engineering teams. Direct communication style mixed with a dash of humor used to build and deliver products to the benefit of all teams involved.
Sr. Product Manager @ From December 2012 to Present (3 years 1 month) Sr. Product Manager @ Focused on the use and design of external-facing applications for primary digital media product. Research and gather feedback on user workflows as a primary input for defining the look, flow and functionality of our products. Responsible for gathering, writing, and communicating business requirements with the engineering teams for development of new features/functionality. Coordinate user acceptance testing and validation for feature releases. Started with the company as a product manager working with our internal analytics team to build new functionality to support product enhancements. From November 2009 to December 2012 (3 years 2 months) Product Manager @ Responsible for product planning related to the performance display advertising product. Primary product focus was on the monetization and yield platform specific product requirements. Facilitated and led communications between engineering, program managers, product managers, product marketing and other internal business teams for development of the product based on market requirements. Other core responsibilities include competitive analysis, market requirement documentation, and product release documentation. From January 2008 to November 2009 (1 year 11 months) Lead Market Research Manager @ Hired, trained, and managed team of analysts for supporting adhoc analytics for businesses running on the AdMarket product. Provided insights and recommendations on variety of internal projects and product releases related to AdMarket product and ad optimization. From July 2008 to December 2008 (6 months) Analyst @ Supported internal US and UK client services Atlas Publisher team on major web publisher account. Assisted in new client account set up for optimal program launch and subsequent ad optimization. Created custom internal and external client reports via SQL queries. Composed analytical documentation on technology and requirement specs for new features. From January 2007 to July 2008 (1 year 7 months) Client Campaign Manager @ Account Manager in the Atlas Publisher division assigned to multiple international programs on major client account. Recommended program changes to increase revenue and overall program performance. Educated client on available tools, technology, and new releases to increase client revenue and improve program ad optimization. From July 2005 to December 2006 (1 year 6 months) Escalations Licensing Specialist on Contract with Manpower Inc. @ Assisted Sales, Account Managers, Licensing, Customer Service Vendor and other Adobe teams with Adobe Open Option program customer questions and escalations. Provided recommendations regarding issues affecting Adobe volume licensing customers to AOO Licensing Team and AOO Program Manager. From July 2004 to June 2005 (1 year) Project Coordinator on contract with Kelly Services Inc, & Billie Fez, Inc. @ Worked on the MSN Autos team. Compiled monthly reports summarizing trends and analysis of site and budget performance. Created ad hoc site performance reports with analysis used in evaluating partner contracts, ad sales, and site feature changes. Reviewed proposed site features to ensure site changes capture reporting requirements and functionality. From June 2002 to June 2004 (2 years 1 month) Tools Author / Account Manager @ Evaluated and wrote process documentation for account management group. As the Account Manager for customers in Eastern United States, assisted customers in all business related issues including best practices, functionality and usability of products, maintenance fees, and education services. Company reference coordinator arranging reference calls/visits between prospective clients, analysts, and customers worldwide From March 2000 to October 2001 (1 year 8 months) Order Management Licensing Specialist @ Primary software licensing administrator for Customer Service in North America for single-end user licensing: registration, reserialization, inventory control, and obsoletion. Documented licensing issues for anti-piracy and product development. Assisted in the maintenance and upgrade reporting for volume-licensing customers. From January 1999 to December 1999 (1 year) Administrative Manager @ Employed on the Job Corps program contract. Coordinated monthly government contract invoices for Washington and Idaho states. Reviewed, tracked and monitored Washington and Idaho Job Corps student files. Directed files for review and assigned students for departure to Job Corps centers. Maintained and updated student database for documenting performance both for invoice purposes and awarding employee bonuses. From 1994 to 1998 (4 years)
Master of Business Administration (MBA), Technology Management @ University of Washington, Michael G. Foster School of Business From 2008 to 2009 BA, Economics @ College of Saint Benedict From 1990 to 1994 Joan Studley is skilled in: Product Management, Analytics, Product Marketing, Online Advertising, Competitive Analysis, Agile Methodologies, Product Development, Market Research, Agile Project Management, Business Intelligence, SharePoint, Product Planning, Behavioral Targeting, Digital Marketing, Digital Media
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