I am a personnel manager with over 25 years of hands-on experience in organization and strategic development, merchandising, retail, and government professional services. I have multi-location experience of employee relations issues for over 250 employees. I have expertise in performance management, leadership development, as well as long-term stability of crews. My educational credentials include a Social Science Bachelor of Arts Degree from Washington State University. I continually keep up to date on employee and customer relations by attending various seminars and conferences. I obtained my PHR certification in 2006 with recertifications in 2009 and 2012. My experience also includes: sourcing, recruitment, hiring, training of 10-22 direct reports; inventory management, and customer service experience. I am a proven candidate that works well independently or with groups. I am strong at multitasking and time management, good at meeting deadlines and sales goals, and am loyal. I have a great talent and a proven record for finding people with the right personalities and motivation to achieve their full potential and bring about favorable outcome to their company. Personally motivated for excellence in safety, I have experience in workplace personnel & safety investigations and injury case management. I can easily identify areas of concern that may require additional training for my personnel, which in turn, enables me to create training modules and conduct them out in the field. Others have said that I listen and pay attention to what is being said. I know how to make sound, quick decisions that are lawful and ethical. For fifteen years, I successful worked remotely and traveled as needed to complete my job responsibilities. I have just ended two years of a successful on-site office career. I have adapted to change with my previous employers as the companies progressed through culture shifts.

Staffing Specialist @ Talent and Staggins Specialist work closely with DSHS (Department of Social and Health Services) administrations as consultants and recruiting service providers. I create job class templates, job postings, supplemental questions; source for canidates; review applications; provide support to applicants; certify and take hiring actions in the ATS (applicant tracking system-NEOGOV); consult with hiring managers; and produce local community outreach. From March 2014 to Present (1 year 10 months) Recruiter / Human Resource Manager @ Provided appropriate staffing levels and quality candidates for government contract work across multiple states and governmental agencies. Assess staffing needs, build & execute staffing plan for IT specialist(s) and other staff to meet service level. Regularly met with business partners to determine current & future workforce staffing. Designed & implemented numerous forms of sourcing activity as it relates to government contract performance. Coordination of centralized applicant tracking system, EEO records, and Vet 100A documentation. Provided Human Resource direction for small business in terms of wage surveys, job descriptions, policy & procedure, new employee orientation, performance evaluation, benefits administration, payroll support, and safety operations. Met deadlines of all deliverables and obtained SECRET government security clearance under ABN Technologies’ sponsorship to learn Defense Security Service policies and act as one of the company facility security officers (FSO). Additional roles in screening, vetting, and writing proposals in response to government requests for proposals (RFPs). From November 2011 to November 2013 (2 years 1 month) Experienced Recruiter, District Retail Manager @ With a degree in Social Sciences and Professional in Human Resources Certification, Jenny Bastrom has six years direct full-cycle recruiting experience. She is dedicated to placing people in the best fit career possible. With over eight years of HR experience, Jenny has a thorough command of recruiting software/media, labor laws/AA, retention, office administration, and employee relations including training & development. She has worked six years for Sears Home Services, sourcing and recruiting appliance repair technicians throughout the Western US. Her strengths include developing recruitment strategies, onboarding, and achieving staffing goals. She has an extraordinary work ethic and is a critical HR partner. During a twelve year management career with ampm, Jenny has learned to put customer service at the highest priority in her career. A highly motivated self-starter who takes initiative with minimal supervision to accomplish any task at hand, Jenny is one that can be relied upon to focus and pay attention to detail and to be resourceful in developing business strategy. Any company would find that Jenny Bastrom is a dependable, responsible contributor with commitment to excellence and success. From September 2011 to November 2011 (3 months) Field Staffing Manager @ Responsible for ensuring appropriate staffing levels are maintained across multiple states, from hourly appliance repair technicians to other administrative staff. Assess staffing needs, build & execute staffing plan to meet service level. Regularly meet with business partners to determine current & future workforce staffing. Identify candidate sources and recruitment opportunities across a variety of markets, time zones, & geographies. Source qualified candidates via BrassRing, ads, employee referral programs, web postings, social networks, database searches, direct competitor recruitment, technical schools, military contacts, job fairs, etc. Design & execute remotely an administrative process that quickly & effectively moves candidates through the screening & selection process. Interview candidates. Responsible for ensuring high quality candidates are delivered. Responsible for ensuring positions are filled on-time. Participates in national sourcing initiatives. Coach managers & others on interviewing skills, selection process, sourcing, etc. Ensure that qualified diverse candidates are consistently surfaced and considered. Track all staffing metrics. From September 2005 to November 2011 (6 years 3 months) Senior Corporate Account Executive @ Hire, mentor, motivate Facility Managers & Facility Support Managers ensuring that they fulfill all aspects of their retail jobs to grow sales; communicate expectations, corporate updates and ensure follow-up; monitor competitor pricing with gas & food; price gas for stations to bring about high volume with highest margin as possible; be available to assist store managers, personnel, vendors, & customers; coordinate customer service & cost-effective, profit-increasing changes within territory, without sacrificing safety; responsible for injury prevention & case management for territory; ensure compliance with petroleum environmental procedures, safe food preparation, & legal sales of alcohol & tobacco products; research cash & shrink issues; recruit at job fairs & ad placement agencies for exempt & non-exempt employees; calculate manager bonuses & conduct performance reviews; monitor POP placement & product schematics. Responsible for over-all shrink/cash loss, margin, sales, and profit of entire territory. From January 1999 to January 2005 (6 years 1 month) Business Development Specialist @ Work continued with Atlantic Richfield. ARCO merged with BP in 2000. Research & develop new marketing ideas & products that will increase sales and margins; monitor competitor pricing of retail merchandise; analyze sales data to determine necessary improvements; purchase and organize equipment & merchandise for new sites; work with contractor on layout of new sites; plan new store opening celebrations & special events; monitor POP placement & product schematics. From January 1997 to January 1999 (2 years 1 month) Facility Manager/Development Advisor @ Hire, train, correct, motivate personnel in safe environment; ensure environmental and legal compliance to various government & corporate agencies; provide safe, hassle-free surroundings & equipment to customers; order, display merchandise to sell; increase sales & decrease costs to achieve profit; be available to assist store personnel. Promotion: Train newly hired managers & assistant managers to fulfill responsibilities of Facility Manager; write & present training seminars. From March 1993 to January 1997 (3 years 11 months) Human Resource Director @ Responsible for recruitment, hiring, and disciplinary procedures for over 900 employees and supervisors each season; conduct new-hire orientations which includes developing procedure manual, inputting payroll information, and uniform distribution; conduct guest service training; implement employee incentive program consisting of daily, monthly, and yearly rewards & events; direct employee improvement meetings which involves knowledge of company policy and most recent labor regulations. From March 1989 to May 1992 (3 years 3 months) Area Sales Manager @ Responsible for customer service, merchandising, & sales in 13 apparel departments; supervised and trained 5-15 employees; assisted with new site opening From August 1987 to March 1989 (1 year 8 months)

Bachelors Degree, Social Science @ Washington State University From 1983 to 1987 HRCI Certification Studies @ Chapman University From 2005 to 2005 Jennifer Bastrom, PHR is skilled in: Organized, Job Evaluation, Employee Relations, Talent Management, Performance Management, Onboarding, Technical Recruiting, Human Resources, Process Improvement, Leadership Development, Recruiting, Interviews, Sourcing, Team Building, Applicant Tracking Systems