Apptio's Technology Business Management (TBM) applications provide revolutionary automation and analytics in cost transparency, showback/chargeback, planning and performance management required for IT to run like a business. From the founding of the company we set out to disrupt the existing enterprise software market by designing purpose-built, on-demand applications capable of managing the cost, quality, utilization and VALUE
Apptio's Technology Business Management (TBM) applications provide revolutionary automation and analytics in cost transparency, showback/chargeback, planning and performance management required for IT to run like a business. From the founding of the company we set out to disrupt the existing enterprise software market by designing purpose-built, on-demand applications capable of managing the cost, quality, utilization and VALUE of IT services.
Today, Apptio is on track to become the fastest growing company in the history of enterprise software as a service. Leading global enterprise organizations such as Bank of America, Boeing, Cisco, Facebook, JPMorgan Chase, Microsoft, Avis, and Swiss Re rely on Apptio to reduce costs and align IT with business priorities - in fact more than a third of the Fortune 100 use Apptio. Backed by some of the world's most prominent financial institutions including T. Rowe Price, Andreessen Horowitz, Greylock Partners, Madrona Ventures, Apptio is building the "CIO's technology business management system" - like Salesforce.com built SFA/CRM for the Sales VP.
Area Sales Director @ Leading the category development and adoption of Technology Business Management (TBM) across the UK Enterprise sector From November 2014 to Present (1 year 2 months) London, United KingdomGlobal Customer Success Leader @ Promoted to lead a global sales team responsible for strategic engagement, revenue growth, customer success and innovation.
Accountabilities include; setting strategy and direction for the team, orchestrating the successful delivery of that strategy, owning relationships at board level with the customer and across Symantec, building and developing industry insight to inform Symantec's product portfolio roadmap. From October 2013 to November 2014 (1 year 2 months) Account Director @ Head hunted to lead Symantec's business across the Industry sector with a number of key clients within the Pharma, Defense, FMCG, Retail and Online Gaming space. From May 2012 to October 2013 (1 year 6 months) Reading, United KingdomEnterprise Major Account Manager @ Responsible for building an in depth “trusted advisor” relationship with 3 of Microsoft’s strategic Enterprise customers. Targeted on; defending and winning market share, securing new business, delivering industry relevant solutions and customer satisfaction. From June 2010 to May 2012 (2 years) Reading, United KingdomEnterprise Corporate Account Manager @ Responsible for setting the strategy, leading a large virtual team, selling and building relationships at CXO level, partner orchestration, taking share from the competition, defending existing contracts and ultimately being accountable for the relationship with some of Microsoft’s most important enterprise customers. From 2005 to June 2010 (5 years) Sales Relationship Manager @ Responsible for lead generation, marketing, campaign management, closing new business, building strategic relationships, account planning, partner orchestration, forecasting and business management From 2004 to 2005 (1 year) Account Manager @ Headhunted from BT to help build the new "Enterprise Division" and transform the £750m communications business. Specifically responsible for; strategic relationship management, pipeline generation, industry propositions, complex bids, closing business at CXO level and resource management From 2003 to 2004 (1 year) Account Manager @ Recruited into the fast track graduate scheme and quickly promoted after demonstrating success managing BT's strategic Major Business customers within the Media industry. Specifically responsible for; strategic relationship management, winning new business, managing a virtual team. Ultimately accountable for a portfolio worth £40m a year to BT. From 1999 to 2003 (4 years)
James Bates is skilled in: Strategic Partnerships, Sales Operations, Sales, Enterprise Software, Key Account Management, Management, Strategic Planning, Strategy, Lead Generation, Solution Selling, Leadership, Selling, Business Strategy, Cloud Computing, Unified Communications
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