In short I am Entrepreneur, SMB and Non-Profit enthusiast who is passionate about solving business problems with software. Management and shipping are guided by creativity, resourcefulness, and grit...I am a big fan of sprinting, resting, and experimentation for optimal ideation delivery. My latest business venture focuses on CRM Technology, Strategic Software Product Management and Business Analytics. I bring the latest enterprise technology to SMB's and Non-Profit organizations without the high price tag and long implementation times. I have spent the past several years as an Engagement Manager, and Software Product Manager for SMB's, Non-Profits and Fortune 500 companies. I work well with teams that vary in size and are made up from all walks of life. Whether you are a Digital Marketer cooking up a data driven customer journey or a Sales Executive that needs to automate operational tasks that will bring scalability to your customer acquisitions. Or maybe you are developer that needs to brainstorm on an equation to help you design a data mining sequence that tags a qualifying customer segment for a targeted marketing campaign. Prior to my most recent experience I learned important software architecture and design principals as an Enterprise Resource Planning Analyst/Consultant. My 8 year stint as a consultant in this technology presented me with the opportunity to specialize in the Soft Goods and Fashion Retail industries. I learned the operational concepts of seasonal procurement, global transportation, warehouse management, in store point of sale, and ecommerce order processing. I bring over 10 years of enterprise software analysis, design, optimization, implementation and adoption strategies to the table. Contact me via Hector.Gutierrez@BusinessSystemsServicesLLC.com.

Business Owner @ Salesforce.com Implementations -Acquisition process solutions -Customer Management process solutions -Digital Marketing integration Salesforce.com Product Management -Developing your Salesforce product roadmap -Standing up Agile operations management -Optimizing product management operations Business Analytics -Tableau -Google Analytics -Various Analytics tools From November 2015 to Present (2 months) Greater New York City AreaSenior Manager @ Global Field Enablement Salesforce.com Lead responsible for the strategy and tactics to evangelize Salesforce.com to the international field community. Salesforce.com Product Manager responsible for the functional integration design of Big Data, Marketo, Exact Target and Informatica in order to implement digital marketing capabilities. From January 2014 to October 2015 (1 year 10 months) Greater New York City AreaSalesforce.com Administrator @ Salesforce.com Consultant responsible for enhancing, automating, and supporting sales cloud operations. From October 2013 to January 2014 (4 months) Greater New York City AreaSalesforce.com Deployment Coordinator/Business Analyst @ Salesforce Deployment Coordinator/Business Analyst responsible for deploying end users from multiple legacy systems onto Salesforce.com. From May 2013 to October 2013 (6 months) Greater New York City AreaSalesforce.com Engagement Manager @ End to end project manager responsible for the delivery of Salesforce.com implementations for various SMB clients. From April 2012 to March 2013 (1 year) SAP ERP/SRM Supply Chain Business Analyst/Consultant @ Change Management Consultant Supply Chain Business Analyst SAP Retail Specialist From June 2004 to June 2012 (8 years 1 month)

Bachelor of Science, Management & Technology @ Rensselaer Polytechnic Institute From 1999 to 2004 Troy High School Hector Gutierrez is skilled in: Business Analysis, Business Process Design, Requirements Analysis, ERP, SAP, Supply Chain Management, Solution Implementation, Cloud Computing, Change Management, CRM, Supply Chain, Business Process, Business Intelligence, Business Process Improvement, Integration