A detail-oriented and results-driven CIO and TOP CORPORATE OFFICER, with a demonstrated track record of achievement in healthcare information technology, PBM, health plan administration, insurance, claims administration, moveable medical equipment and wound care. Established capabilities in technology leadership, mobile computing, systems strategy, finance, training, continuous improvement, and mergers and acquisitions. Introduces broad business perspective, based on broad
A detail-oriented and results-driven CIO and TOP CORPORATE OFFICER, with a demonstrated track record of achievement in healthcare information technology, PBM, health plan administration, insurance, claims administration, moveable medical equipment and wound care. Established capabilities in technology leadership, mobile computing, systems strategy, finance, training, continuous improvement, and mergers and acquisitions. Introduces broad business perspective, based on broad management responsibilities and external consulting experiences. A dynamic leader, who motivates others by transferring creative energy into consensus for solving problems and ensuring positive results, contributing to desirable bottom-line results.
SVP Information and Strategic Resources @ Provided executive leadership for all aspects of information technology at the company. Modernized and mobilized enterprise computing platform, applications and support for 2,600-employee company with lean team, while improving expense to revenue ratio. Implemented server virtualization with high availability and disaster recovery for all platforms. Implemented Workday HRIS while deploying Sugar CRM at half the price of Salesforce.com. Delivered Web-based, B2B e-commerce site with full EDI, while consolidating three work-order systems. Provided systems strategy and managed IT SOX and HIPAA compliance.
Also responsible for other administrative areas, including marketing, quality assurance, training, continuous improvement, facilities, and mergers and acquisitions. Oversaw 90 facility locations while developing standard facilities platform. Ensured move of corporate office two times to accommodate faster-than-projected employee growth. Introduced CI to organization and integrated into company culture. Standardized business processes at all 90 offices, ensuring four service Centers of Excellence achieving ISO certification. Led numerous Kaizan events and CI projects, resulting in hard multimillion-dollar savings. Implemented change of company brand, logo and tag line, while managing eight company summit events with $600,000 budget and 400 participants. Introduced video media creation, editing and distribution. From October 2002 to January 2015 (12 years 4 months) Greater Minneapolis-St. Paul AreaChief Administrative Officer, HR, IT, Facilities, Insurance, Planning, Mergers, Acquisitions @ Supported major company initiatives, while overseeing all corporate administrative functions, including human resources, information technology, facilities, insurance and planning in fast-paced environment. Conducted reduction of expenses within Wound Care Division to fit new reimbursement levels from Medicaid and immediate implementation of acquisition rollup strategy within Specialty Pharmacy vertical, driving strategy to roll up specialty pharmacy companies. Delivered technology and platform assessment designed to evaluate company’s readiness for aggressive acquisition. Determined company needed new general ledger and Specialty Pharmacy systems, ensured selection and implementation of general ledger system within 60 days, and Specialty Pharmacy system in 120 days. From 2001 to 2002 (1 year) Greater Minneapolis-St. Paul AreaCOO and CTO @ Oversaw all technology, human resources, telesales, customer care, facilities and day-to-day operations. Served as first member of management team to establish core technologies and build infrastructure for daily operations. Delivered operational e-commerce site 120 days from creation of business concept, on-time and under budget. Managed telecommunications, data communication, outsource ISP relationship management, performance and capacity planning. From 1998 to 2001 (3 years) Greater Minneapolis-St. Paul AreaCIO @ Turned around troubled systems delivery function. Reconstructed three mail-order facilities running with 30% excess capacity by combining two very different systems in three months without problems and redesigned and enhanced automation capabilities of two facilities on time and on budget. Consolidated numerous retail claims adjudication systems existing within each of 13 acquired entities, resulting in successful closure of eight locations and consolidation to three retail systems. Developed customer- focused system strategy and rewrote complete flagship retail system to compete in rapidly-changing PBM industry. From 1995 to 1998 (3 years) Greater Minneapolis-St. Paul AreaCIO @ Instilled value added and accountable culture offering leading edge, useable products responsive to business needs, resulting in delivery schedule compliance and confidence of business unit user’s restoration. Improved day-to-day operations by replacing key supervision, documenting job streams, and creating job logs and other processes to eliminate daily crises. From 1994 to 1995 (1 year) Greater Minneapolis-St. Paul AreaVice President Systems @ Restructured previously ineffective information system unit into productive, value-added department by establishing operating procedures, customizing and tying projects to business metrics and requirements, redeploying staff and delivering projects on time. Developed decision support system to turn around profitability of key blocks of insurance. Devised business modeling capability to enable exploration of potential changes in business pricing, expanding and encompassing accounting function. From 1989 to 1994 (5 years) Division Manager, Community Banking Systems @ Responsible for the programming and support for all retail banking applications, including demand deposit, savings, installment loan, certificates of deposits, mortgage loans and dealer finance. From 1988 to 1989 (1 year) Greater Minneapolis-St. Paul AreaSenior Management Consultant @ A national-level retail industry specialist. Managed three-year, major systems selection, development and implementation project for large New York toy retailer. Defined overall systems requirements enabling growth from 100 to over 500 stores in two-year period. Oversaw data center move from Detroit to New York and reviewed overall data processing function of Norwest Technical services. Conducted review of overall data processing function of a medium-sized Midwestern bank and service bureau. From 1984 to 1989 (5 years) Greater Minneapolis-St. Paul AreaProject Leader @ Worked in variety of positions developing technical and management skills. From 1979 to 1984 (5 years)
BS, Hospital Administration and Biology @ Concordia College, Moorhead, MN From 1975 to 1979 Armstrong High School From 1973 to 1975 David Lawson is skilled in: Healthcare Information Technology, Process Improvement, Healthcare, EMR, Cross-functional Team Leadership, Account Management, Strategic Planning, Medical Devices, Team Building, Program Management, Hospitals, Healthcare Consulting, Project Management, HIPAA, Healthcare Management
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