Director of Product Management @ * Manage the product vision, strategy, and roadmap for GoBank, Green Dot's mobile-first FDIC-insured checking account.
* "GoBank is designed to give people many of the features of a traditional bank, including account security, right from their iPhone or Android device." -CNET
* Manage product team responsible for new product development and enhancements for all aspects of GoBank across the web, Android, and iOS products.
* Lead cross-functional teams across Product Management, Development, QA, Operations, and Marketing in strategic partner integrations. From 2014 to Present (1 year) Principal Product Manager, Consumer Products @ Manage product strategy, feature roadmap, and customer experience for YP web, mobile web, iOS and Android apps for North America's largest local search, media and advertising company. From 2013 to 2014 (1 year) Greater Los Angeles AreaPrincipal Product Manager, Mobile and Cloud @ * Set product strategy and direction, manage roadmap, and define requirements for Norton Mobile Security (NMS), Symantec's flagship consumer mobile security product for Android and iOS.
* Set product strategy and roadmap for Norton Spot and Norton Halt, respectively Symantec's first consumer privacy-focused app and a "first response" app to detect and protect against Android exploits.
* Achieved 106% of plan in FY13 and 200% of plan in FY12 with 103% growth year over year.
* Grew the NMS install base from to 15M+ in two years across app markets.
* NMS was a 2013 SXSW Appy Awards Finalist in the Privacy & Online Security category.
* Define and execute mobile strategy for key Norton consumer division initiatives including business models across key distribution channels, product feature set, pricing and packaging, and end-to-end user experience. From 2011 to 2013 (2 years) Greater Los Angeles AreaSenior Product Manager, e-Commerce @ * Drove the information architecture and overall customer experience for the global Norton.com websites.
* Developed the online content strategy for the eCommerce Marketing organization, leading a cross-functional team to ensure strategic continuity aligning to a global online editorial calendar.
* Drove expansion of the Norton communities into China and the mobile platform. From 2009 to 2011 (2 years) San Francisco Bay AreaProduct Manager, Web and Social @ * Managed the global consumer website (www.norton.com), collaborating with extended regional partners on global web strategy while meeting specific local business requirements.
* Served as social media strategist, evangelist and expert for the eCommerce organization.
* Developed and implemented the consumer online community strategy with communities in 6 countries resulting in 94% peer-to-peer support case resolution. From 2008 to 2009 (1 year) San Francisco Bay AreaProduct Manager, Global Sales Intranet @ * Led a team to develop an open source sales portal that led to an increase in productivity and YoY operational cost savings.
* Grew the Symantec sales portal into the top-ranked sales tool in quality and importance for three consecutive years as reported by Symantec’s Sales Productivity Survey. From 2005 to 2008 (3 years) San Francisco Bay AreaPrincipal Online Specialist, Worldwide Sales Intranet @ * Owned and led platform integration of the Symantec and Veritas sales intranets From 2004 to 2005 (1 year) San Francisco Bay AreaFounder and Principal @ * Architected a financial analysis website where content administration, publishing, and syndication were enabled for non-technical end users. Metadave Consulting work directly led to Action Economics winning the CBS MarketWatch Analyst of the Month in August and September of 2004.
* Managed the development of a resource management application that generated ad-hoc availability reports and dashboards, resulting in a 8% improvement in resource utilization.
* Developed and implemented a CMS that allowed small businesses to autonomously manage and maintain customer-facing websites with no web development knowledge. From 2001 to 2004 (3 years) San Francisco Bay AreaSr. Business Systems Engineer @ * Software engineer for the corporate intranet From 1999 to 2001 (2 years) Validation Manager @ From 1998 to 1999 (1 year)
BS, Chemical Engineering @ University of California, BerkeleyClaremont High School David Kim is skilled in: Product Management, Content Strategy, Web Analytics, SaaS, Program Management, Analytics, Social Media Marketing, Social Networking, Online Advertising, E-commerce, Cross-functional Team Leadership, Online Marketing, Content Management, Mobile Applications, Competitive Analysis