Vice President Information Technology @ ING Direct N.V.
Payments Cards Operatin and Credit Manager @ ING Direct, Italy
CIO @ Lead the development and the management of the Barclays Italian Retail Banking technology team. Lead the in country technology whilst aligning the Group technology function and the infrastructure global technology team. From June 2013 to Present (2 years 5 months) Milan Area, ItalyVice President Information Technology @ Responsible for the development and the management of
CIO @ Lead the development and the management of the Barclays Italian Retail Banking technology team. Lead the in country technology whilst aligning the Group technology function and the infrastructure global technology team. From June 2013 to Present (2 years 5 months) Milan Area, ItalyVice President Information Technology @ Responsible for the development and the management of Information system and Infrastructure of ING Direct Italy. From January 2010 to May 2013 (3 years 5 months) Milan Area, ItalyPayments Cards Operatin and Credit Manager @ - Responsible for the Payment Cards Office, ensuring the execution of BO Cards activities, in order to address operational issues of pre and post cards selling.
- Responsible for the Credit Analysis Office, ensure the application of Credit Scoring Model and Credit Risk Policy to Current Account, Credit Cards and Overdraft.
- Responsible for the Soft Collection office, ensure analysis and monitoring the cross border of current account, credit card and overdraft; responsible for the management and the collection of irregular payment of credit. From October 2008 to December 2009 (1 year 3 months) Milan Area, ItalyProject Manager Cards @ Responsible for the implementation of Cards product, organization plan and management of Processors and third parties. From July 2007 to October 2008 (1 year 4 months) Milan Area, ItalyApplication Sys Development Manager @ Responsible for the Implementation of the Application Systems during the start up of ING Direct Japan Bank. Responsible for the GAP analysis, Functional requirements analysis, Functional Design analysis and System Integration test and for the management of vendors and third parties.
Responsible for the creation and the implementation of Back End and Front End application systems: WEB and Call Center systems, IVR application, Core banking system, Treasury system, Risk management system and Accounting Systems.
Manage off-shore Indian development team.
Responsible for the definition of the System Development Lifecycle Process based on CMM-i methodology for the standing local IT organization (on-shore). From July 2006 to June 2007 (1 year) Tokyo, JapanQuality Manager @ Responsible for: Quality assurance & Control Area that include User Acceptance Test, Release and Configuration Management, Change Management and Quality Assurance areas.
Responsible for the definition and the implementation of a Quality system, for Software engineering based on CMM-i model. Target CMMi L3.
Responsible for the Release management process for multi and concurrent projects, high focus versus quality, integrity and release availability using effective CCM (Configuration and Change Management) Process based on RUP methodology. From August 2004 to June 2006 (1 year 11 months) Milan Area, ItalyING Leader of ING Global Quality Team @ Reasponsible for the coordination of ING Global Quality Team and analysis of improvement and opportunity related to project and process improvement of different disciplines. From January 2005 to January 2006 (1 year 1 month) Milan Area, ItalyGlobal Project Manager @ Project Manager for ING Global project for Italy, Spain and France for the analysis and the implementation of PeopleSoft system for HR, reporting to Head Office. From January 2005 to December 2005 (1 year) Milan Area, ItalyProduction Manager @ Interim Production manager . Responsible for Operation system in ING Direct for the areas of service delivery, services support, Infrastructure and management of the main areas and third parties From May 2004 to July 2004 (3 months) Milan Area, ItalyProject Manager and Change Implementaion Manager @ Responsible for: Projects Management, Business Analysis, Test, Change Management, Software engineering Process areas From May 2001 to May 2004 (3 years 1 month) Milan Area, ItalyProcess and Project Implementation Leader @ Responsible for the organization and management of projects.
Responsible for International relationship between IT and Allstate TSS (Technical Support System) of Chicago for all the international projects
Responsible for the management (planning, development and implementation) of UAT (User Acceptance Test). From April 2000 to April 2001 (1 year 1 month) Milan Area, ItalyBusiness Analyst @ Responsible for Insurance business process during the start up.
Responsible for MIS (Management Information System) and reorganization of Business reporting, analysis of a Customer Data Base for Marketing From September 1999 to March 2000 (7 months) Milan Area, ItalyBusiness Analyst - Consultant @ Implementation of projects for DSS (decisional support system), Data warehouse, Multidimensional Analysis with OLAP and EIS (Enterprise information system) for Banking From September 1996 to September 1999 (3 years 1 month) Milan Area, ItalyAnalyst Developers @ Responsible for the analysis and the development of accounting system on AS/400 From April 1996 to August 1996 (5 months) Milan Area, ItalyTrainer @ Training on MS office application employees to different farm.Training on MS office application employees to different farm. From January 1996 to March 1996 (3 months) Milan Area, Italy
Computer Science @ Università degli Studi di Bari Daniela Noviello is skilled in: Banking, Business Analysis, Risk Management, Retail Banking, Change Management, Business Continuity, IT Management, IT Strategy, ITIL, Business Intelligence, Vendor Management, IT Service Management, IT Governance, PMO, Analysis, Project Management, Governance, Management, Data Warehousing, Business Process, Software Development, Enterprise Software, Credit Cards, Process Improvement, Project Portfolio..., Testing, Leadership, Change management, Information Technology, Software Project..., Consulting, Outsourcing, Business Process..., Requirements Analysis, Project management
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